Getting a busy signal

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Uploaded By: CarGirl
2 weeks ago
Description:

George Witt discusses with CARS attendees about if it is OK to leave a phone off the hook, giving customers a busy signal. Witt says under some circumstances it is OK, and it might be better than some voicemails. He presented "Service Advisor Tips and Strategies" during Wednesday morning's CARS educational sessions.

Tags: 2009 aaiw cars george witt service advisors training

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