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    <title>Most Recent Submissions from Mitchelljs on AutoPro Workshop</title>
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    <pubDate>Mon, 07 Jan 2013 00:44:40 GMT</pubDate>
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      <title>Be Nice...</title>
      <link>http://workshop.search-autoparts.com/_Be-Nice/blog/6496823/31710.html</link>
      <description>[image]&#xD;
&amp;nbsp;&#xD;
My wife was at a Staff Meeting tonight, which basically means I was on my own. Now, for some people that might mean dinner out and a chance to do whatever they want. For me it meant two slices of left over mushroom quesadilla, U-Verse, and a chance to watch Road House&amp;hellip; yet again!&#xD;
If Lesley was home and walked into the family room and Road House was on&amp;hellip; again: the conversation would go something like this, &amp;ldquo;How many times are you going to watch that movie? Don&amp;rsquo;t you have it memorized by now!&amp;rdquo; and, I&amp;rsquo;d probably respond with something clever, like: &amp;ldquo;As many times as it&amp;rsquo;s on&amp;hellip; And, almost, but not quite yet!&amp;rdquo;&#xD;
To tell you the truth, I have memorized most, if not all of it. But, there are great lessons to be learned from Sam Elliott&amp;rsquo;s character and still more to be learned from Patrick Swayze. One of those things is something I learned a long time ago and that&amp;rsquo;s, &amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
It comes during a scene at the very beginning of the movie where Swayze&amp;rsquo;s character, Dalton, is sharing what turns out to be both his operational strategy for the bar he&amp;rsquo;s supposed to reclaim and resurrect and his own personal philosophy: &amp;ldquo;Be nice&amp;hellip; Be nice no matter what happens: no matter what anyone does, no matter what anyone says. Be nice until it&amp;rsquo;s time not to be nice.&amp;rdquo;&#xD;
It&amp;rsquo;s an operational strategy and philosophy I&amp;rsquo;ve tried to adopt, but honestly, my execution is generally something less than perfect. In fact, it&amp;rsquo;s something I have trouble with just about every day&amp;hellip;&#xD;
Why? Because, it&amp;rsquo;s hard to be nice when you&amp;rsquo;re dealing with someone who by nature appears to be anything but nice. It&amp;rsquo;s hard to be nice to someone who appears to be &amp;lsquo;working you&amp;rsquo; every time they show up: nice when in your presence and bordering on malicious when you aren&amp;rsquo;t there and they&amp;rsquo;re skulking around in the shadows.&#xD;
There isn&amp;rsquo;t enough time or ink to tell the whole story here, but I&amp;rsquo;d be willing to bet if you&amp;rsquo;ve been in this business for more than an hour-and-a-half you know this guy or at least, his type. In fact, if you&amp;rsquo;ve been in this business for more than an hour-and-a-half you&amp;rsquo;ve probably already had him in your office.&#xD;
&amp;ldquo;Be nice&amp;hellip; &amp;ldquo;&#xD;
While he can be absolutely charming when or if he chooses: you can just as quickly and easily find yourself confronted with someone how is condescending, demanding, annoying, confounding, insulting and contradictory &amp;ndash; and, as my wife would say, &amp;ldquo;Those are his GOOD points!&amp;rdquo;&#xD;
&amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
My attitude may have been poisoned by the email he sent a few weeks ago implying one of our technicians actually sabotaged his vehicle, creating a problem just because he didn&amp;rsquo;t like working on his vehicle. Or, it could have been his unwillingness to believe me when I tried to tell him that couldn&amp;rsquo;t be further from the truth: that our technician actually had no problem working on his car.&#xD;
What I should have told him, but didn&amp;rsquo;t &amp;ndash; what I couldn&amp;rsquo;t tell him &amp;ndash; was that the problem our technician had was working with the owner, not with the vehicle!&#xD;
&amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
I&amp;rsquo;ve tried. But, it&amp;rsquo;s hard &amp;ndash; almost impossible &amp;ndash; to be nice to someone who isn&amp;rsquo;t nice to you. It&amp;rsquo;s hard to be nice to someone who has insulted you. Or, worse yet, insulted people you respect: people who have earned that respect over a lifetime of service. And, yet, I keep trying.&#xD;
I keep trying even when the veneer of that effort is worn so thin it&amp;rsquo;s almost become transparent.&#xD;
&amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
I&amp;rsquo;m giving it one last shot&amp;hellip; going over the vehicle one last time and at least attempting to knock every last concern off this guy&amp;rsquo;s list. I&amp;rsquo;m going to kill him with kindness&amp;hellip; Or, maybe, I&amp;rsquo;ll just kill him? Who knows&amp;hellip;&#xD;
Whatever I do, I&amp;rsquo;ll be doing it for me and not for him and that&amp;rsquo;s kind of a shame because he&amp;rsquo;ll probably read it the wrong way and think it&amp;rsquo;s all about him and everything is OK.&#xD;
I&amp;rsquo;ll be nice because that&amp;rsquo;s who I am: that&amp;rsquo;s who we are&amp;hellip; It&amp;rsquo;s how we are with just about everyone who comes here.&#xD;
It&amp;rsquo;s the way we do things: the way I was raised, the only way we know.&#xD;
But, it will be the last time we&amp;rsquo;ll be nice. Because I think we&amp;rsquo;ve reached the point it&amp;rsquo;s finally time not to be so nice!&amp;rdquo;&#xD;
As the new year begins, I&amp;rsquo;d like to thank all of you for being &amp;ldquo;nice&amp;rdquo; to me. And, while I won&amp;rsquo;t be contributing here as much as I have in the past, I&amp;rsquo;ll still be writing (You will be able to find me at: http://mitchschneidersworld.com) about the world in which we live in and the industry we share. So, drop by... and, bring a friend with you when you do!&#xD;
Hope to see you there&amp;hellip; If you do stop by, I promise you I&amp;rsquo;ll be nice!</description>
      <content:encoded>[image]&#xD;
&amp;nbsp;&#xD;
My wife was at a Staff Meeting tonight, which basically means I was on my own. Now, for some people that might mean dinner out and a chance to do whatever they want. For me it meant two slices of left over mushroom quesadilla, U-Verse, and a chance to watch Road House&amp;hellip; yet again!&#xD;
If Lesley was home and walked into the family room and Road House was on&amp;hellip; again: the conversation would go something like this, &amp;ldquo;How many times are you going to watch that movie? Don&amp;rsquo;t you have it memorized by now!&amp;rdquo; and, I&amp;rsquo;d probably respond with something clever, like: &amp;ldquo;As many times as it&amp;rsquo;s on&amp;hellip; And, almost, but not quite yet!&amp;rdquo;&#xD;
To tell you the truth, I have memorized most, if not all of it. But, there are great lessons to be learned from Sam Elliott&amp;rsquo;s character and still more to be learned from Patrick Swayze. One of those things is something I learned a long time ago and that&amp;rsquo;s, &amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
It comes during a scene at the very beginning of the movie where Swayze&amp;rsquo;s character, Dalton, is sharing what turns out to be both his operational strategy for the bar he&amp;rsquo;s supposed to reclaim and resurrect and his own personal philosophy: &amp;ldquo;Be nice&amp;hellip; Be nice no matter what happens: no matter what anyone does, no matter what anyone says. Be nice until it&amp;rsquo;s time not to be nice.&amp;rdquo;&#xD;
It&amp;rsquo;s an operational strategy and philosophy I&amp;rsquo;ve tried to adopt, but honestly, my execution is generally something less than perfect. In fact, it&amp;rsquo;s something I have trouble with just about every day&amp;hellip;&#xD;
Why? Because, it&amp;rsquo;s hard to be nice when you&amp;rsquo;re dealing with someone who by nature appears to be anything but nice. It&amp;rsquo;s hard to be nice to someone who appears to be &amp;lsquo;working you&amp;rsquo; every time they show up: nice when in your presence and bordering on malicious when you aren&amp;rsquo;t there and they&amp;rsquo;re skulking around in the shadows.&#xD;
There isn&amp;rsquo;t enough time or ink to tell the whole story here, but I&amp;rsquo;d be willing to bet if you&amp;rsquo;ve been in this business for more than an hour-and-a-half you know this guy or at least, his type. In fact, if you&amp;rsquo;ve been in this business for more than an hour-and-a-half you&amp;rsquo;ve probably already had him in your office.&#xD;
&amp;ldquo;Be nice&amp;hellip; &amp;ldquo;&#xD;
While he can be absolutely charming when or if he chooses: you can just as quickly and easily find yourself confronted with someone how is condescending, demanding, annoying, confounding, insulting and contradictory &amp;ndash; and, as my wife would say, &amp;ldquo;Those are his GOOD points!&amp;rdquo;&#xD;
&amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
My attitude may have been poisoned by the email he sent a few weeks ago implying one of our technicians actually sabotaged his vehicle, creating a problem just because he didn&amp;rsquo;t like working on his vehicle. Or, it could have been his unwillingness to believe me when I tried to tell him that couldn&amp;rsquo;t be further from the truth: that our technician actually had no problem working on his car.&#xD;
What I should have told him, but didn&amp;rsquo;t &amp;ndash; what I couldn&amp;rsquo;t tell him &amp;ndash; was that the problem our technician had was working with the owner, not with the vehicle!&#xD;
&amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
I&amp;rsquo;ve tried. But, it&amp;rsquo;s hard &amp;ndash; almost impossible &amp;ndash; to be nice to someone who isn&amp;rsquo;t nice to you. It&amp;rsquo;s hard to be nice to someone who has insulted you. Or, worse yet, insulted people you respect: people who have earned that respect over a lifetime of service. And, yet, I keep trying.&#xD;
I keep trying even when the veneer of that effort is worn so thin it&amp;rsquo;s almost become transparent.&#xD;
&amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
I&amp;rsquo;m giving it one last shot&amp;hellip; going over the vehicle one last time and at least attempting to knock every last concern off this guy&amp;rsquo;s list. I&amp;rsquo;m going to kill him with kindness&amp;hellip; Or, maybe, I&amp;rsquo;ll just kill him? Who knows&amp;hellip;&#xD;
Whatever I do, I&amp;rsquo;ll be doing it for me and not for him and that&amp;rsquo;s kind of a shame because he&amp;rsquo;ll probably read it the wrong way and think it&amp;rsquo;s all about him and everything is OK.&#xD;
I&amp;rsquo;ll be nice because that&amp;rsquo;s who I am: that&amp;rsquo;s who we are&amp;hellip; It&amp;rsquo;s how we are with just about everyone who comes here.&#xD;
It&amp;rsquo;s the way we do things: the way I was raised, the only way we know.&#xD;
But, it will be the last time we&amp;rsquo;ll be nice. Because I think we&amp;rsquo;ve reached the point it&amp;rsquo;s finally time not to be so nice!&amp;rdquo;&#xD;
As the new year begins, I&amp;rsquo;d like to thank all of you for being &amp;ldquo;nice&amp;rdquo; to me. And, while I won&amp;rsquo;t be contributing here as much as I have in the past, I&amp;rsquo;ll still be writing (You will be able to find me at: http://mitchschneidersworld.com) about the world in which we live in and the industry we share. So, drop by... and, bring a friend with you when you do!&#xD;
Hope to see you there&amp;hellip; If you do stop by, I promise you I&amp;rsquo;ll be nice!</content:encoded>
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&amp;nbsp;&#xD;
My wife was at a Staff Meeting tonight, which basically means I was on my own. Now, for some people that might mean dinner out and a chance to do whatever they want. For me it meant two slices of left over mushroom quesadilla, U-Verse, and a chance to watch Road House&amp;hellip; yet again!&#xD;
If Lesley was home and walked into the family room and Road House was on&amp;hellip; again: the conversation would go something like this, &amp;ldquo;How many times are you going to watch that movie? Don&amp;rsquo;t you have it memorized by now!&amp;rdquo; and, I&amp;rsquo;d probably respond with something clever, like: &amp;ldquo;As many times as it&amp;rsquo;s on&amp;hellip; And, almost, but not quite yet!&amp;rdquo;&#xD;
To tell you the truth, I have memorized most, if not all of it. But, there are great lessons to be learned from Sam Elliott&amp;rsquo;s character and still more to be learned from Patrick Swayze. One of those things is something I learned a long time ago and that&amp;rsquo;s, &amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
It comes during a scene at the very beginning of the movie where Swayze&amp;rsquo;s character, Dalton, is sharing what turns out to be both his operational strategy for the bar he&amp;rsquo;s supposed to reclaim and resurrect and his own personal philosophy: &amp;ldquo;Be nice&amp;hellip; Be nice no matter what happens: no matter what anyone does, no matter what anyone says. Be nice until it&amp;rsquo;s time not to be nice.&amp;rdquo;&#xD;
It&amp;rsquo;s an operational strategy and philosophy I&amp;rsquo;ve tried to adopt, but honestly, my execution is generally something less than perfect. In fact, it&amp;rsquo;s something I have trouble with just about every day&amp;hellip;&#xD;
Why? Because, it&amp;rsquo;s hard to be nice when you&amp;rsquo;re dealing with someone who by nature appears to be anything but nice. It&amp;rsquo;s hard to be nice to someone who appears to be &amp;lsquo;working you&amp;rsquo; every time they show up: nice when in your presence and bordering on malicious when you aren&amp;rsquo;t there and they&amp;rsquo;re skulking around in the shadows.&#xD;
There isn&amp;rsquo;t enough time or ink to tell the whole story here, but I&amp;rsquo;d be willing to bet if you&amp;rsquo;ve been in this business for more than an hour-and-a-half you know this guy or at least, his type. In fact, if you&amp;rsquo;ve been in this business for more than an hour-and-a-half you&amp;rsquo;ve probably already had him in your office.&#xD;
&amp;ldquo;Be nice&amp;hellip; &amp;ldquo;&#xD;
While he can be absolutely charming when or if he chooses: you can just as quickly and easily find yourself confronted with someone how is condescending, demanding, annoying, confounding, insulting and contradictory &amp;ndash; and, as my wife would say, &amp;ldquo;Those are his GOOD points!&amp;rdquo;&#xD;
&amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
My attitude may have been poisoned by the email he sent a few weeks ago implying one of our technicians actually sabotaged his vehicle, creating a problem just because he didn&amp;rsquo;t like working on his vehicle. Or, it could have been his unwillingness to believe me when I tried to tell him that couldn&amp;rsquo;t be further from the truth: that our technician actually had no problem working on his car.&#xD;
What I should have told him, but didn&amp;rsquo;t &amp;ndash; what I couldn&amp;rsquo;t tell him &amp;ndash; was that the problem our technician had was working with the owner, not with the vehicle!&#xD;
&amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
I&amp;rsquo;ve tried. But, it&amp;rsquo;s hard &amp;ndash; almost impossible &amp;ndash; to be nice to someone who isn&amp;rsquo;t nice to you. It&amp;rsquo;s hard to be nice to someone who has insulted you. Or, worse yet, insulted people you respect: people who have earned that respect over a lifetime of service. And, yet, I keep trying.&#xD;
I keep trying even when the veneer of that effort is worn so thin it&amp;rsquo;s almost become transparent.&#xD;
&amp;ldquo;Be nice&amp;hellip;&amp;rdquo;&#xD;
I&amp;rsquo;m giving it one last shot&amp;hellip; going over the vehicle one last time and at least attempting to knock every last concern off this guy&amp;rsquo;s list. I&amp;rsquo;m going to kill him with kindness&amp;hellip; Or, maybe, I&amp;rsquo;ll just kill him? Who knows&amp;hellip;&#xD;
Whatever I do, I&amp;rsquo;ll be doing it for me and not for him and that&amp;rsquo;s kind of a shame because he&amp;rsquo;ll probably read it the wrong way and think it&amp;rsquo;s all about him and everything is OK.&#xD;
I&amp;rsquo;ll be nice because that&amp;rsquo;s who I am: that&amp;rsquo;s who we are&amp;hellip; It&amp;rsquo;s how we are with just about everyone who comes here.&#xD;
It&amp;rsquo;s the way we do things: the way I was raised, the only way we know.&#xD;
But, it will be the last time we&amp;rsquo;ll be nice. Because I think we&amp;rsquo;ve reached the point it&amp;rsquo;s finally time not to be so nice!&amp;rdquo;&#xD;
As the new year begins, I&amp;rsquo;d like to thank all of you for being &amp;ldquo;nice&amp;rdquo; to me. And, while I won&amp;rsquo;t be contributing here as much as I have in the past, I&amp;rsquo;ll still be writing (You will be able to find me at: http://mitchschneidersworld.com) about the world in which we live in and the industry we share. So, drop by... and, bring a friend with you when you do!&#xD;
Hope to see you there&amp;hellip; If you do stop by, I promise you I&amp;rsquo;ll be nice!</media:description>
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      <title>Top Ten Threats: Yours and the Industry's for 2013</title>
      <link>http://workshop.search-autoparts.com/_Top-Ten-Threats-Yours-and-the-Industry39s-for-2013/blog/6495079/31710.html</link>
      <description>[image]&#xD;
We're rapidly approaching the end of another year. I don't think there is any question it's a year most of us will be happy to close the book on.&amp;nbsp;&#xD;
It's been everything a year can be: at least, it has for me and just about everyone I know... Difficult... Stressful... Challenging... Rewarding... Satisfying... Frustrating... Maddening... Impossible...&amp;nbsp;&#xD;
Choose, E: All of the above&#xD;
I don't know about you, but I for one am ready to start a New Year: new in lots of ways, one of the most important has been the birth of my new blog site: http://mitchschneidersworld.com.&amp;nbsp;It's where you will be able to find me and most of what I write as we move into 2013. I will also be rolling out a new program, something we're calling here at out shop, "First Choice... Buy Anerican!" and you can find out more about that at the: mitchschneidersauto.com website.&#xD;
In the meantime, however, I'd like to ask you a favor as this year comes to an end. I'd like to know what your "Top Ten" list of the greatest threats and challenges you were forced to confront in 2012 OR those you feel you might be forced to confront in 2013. With everything that's gone on in our industry and everything that is going on in our industry a list of the Top Ten problems facing all of us should be much of a problem.&amp;nbsp;&#xD;
If you show me yours I, I'll show you mine! More than that, I'll compile and aggregate the list and share the results with all of you. All you have to do is be sure to provide a current email address.&amp;nbsp;&#xD;
Why not just post the results here? Mostly, because there are those among us who will want to know what those Top Ten Threats really are... But, who are unwilling to take the time or invest the energy to come up with a list of their own... Oh, and if you're fortunate enough to have a "short list:" a list with less than ten threats or challenges, send me what you have!&amp;nbsp;&#xD;
In the meantime, Best Wishes for a Safe, Happy, Healthy and Prosperous New Year! And, remember to stay well, take care, make money, have fun and resist the urge to do business with anyone you don't like! There's probably a good reason you don't like 'em and I'll bet most anything you don't really need to find out what that reason is! Certainly, not this close to the end of one year and the beginning of a new one!&#xD;
&amp;nbsp;</description>
      <content:encoded>[image]&#xD;
We're rapidly approaching the end of another year. I don't think there is any question it's a year most of us will be happy to close the book on.&amp;nbsp;&#xD;
It's been everything a year can be: at least, it has for me and just about everyone I know... Difficult... Stressful... Challenging... Rewarding... Satisfying... Frustrating... Maddening... Impossible...&amp;nbsp;&#xD;
Choose, E: All of the above&#xD;
I don't know about you, but I for one am ready to start a New Year: new in lots of ways, one of the most important has been the birth of my new blog site: http://mitchschneidersworld.com.&amp;nbsp;It's where you will be able to find me and most of what I write as we move into 2013. I will also be rolling out a new program, something we're calling here at out shop, "First Choice... Buy Anerican!" and you can find out more about that at the: mitchschneidersauto.com website.&#xD;
In the meantime, however, I'd like to ask you a favor as this year comes to an end. I'd like to know what your "Top Ten" list of the greatest threats and challenges you were forced to confront in 2012 OR those you feel you might be forced to confront in 2013. With everything that's gone on in our industry and everything that is going on in our industry a list of the Top Ten problems facing all of us should be much of a problem.&amp;nbsp;&#xD;
If you show me yours I, I'll show you mine! More than that, I'll compile and aggregate the list and share the results with all of you. All you have to do is be sure to provide a current email address.&amp;nbsp;&#xD;
Why not just post the results here? Mostly, because there are those among us who will want to know what those Top Ten Threats really are... But, who are unwilling to take the time or invest the energy to come up with a list of their own... Oh, and if you're fortunate enough to have a "short list:" a list with less than ten threats or challenges, send me what you have!&amp;nbsp;&#xD;
In the meantime, Best Wishes for a Safe, Happy, Healthy and Prosperous New Year! And, remember to stay well, take care, make money, have fun and resist the urge to do business with anyone you don't like! There's probably a good reason you don't like 'em and I'll bet most anything you don't really need to find out what that reason is! Certainly, not this close to the end of one year and the beginning of a new one!&#xD;
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      <pubDate>Mon, 31 Dec 2012 16:47:24 GMT</pubDate>
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We're rapidly approaching the end of another year. I don't think there is any question it's a year most of us will be happy to close the book on.&amp;nbsp;&#xD;
It's been everything a year can be: at least, it has for me and just about everyone I know... Difficult... Stressful... Challenging... Rewarding... Satisfying... Frustrating... Maddening... Impossible...&amp;nbsp;&#xD;
Choose, E: All of the above&#xD;
I don't know about you, but I for one am ready to start a New Year: new in lots of ways, one of the most important has been the birth of my new blog site: http://mitchschneidersworld.com.&amp;nbsp;It's where you will be able to find me and most of what I write as we move into 2013. I will also be rolling out a new program, something we're calling here at out shop, "First Choice... Buy Anerican!" and you can find out more about that at the: mitchschneidersauto.com website.&#xD;
In the meantime, however, I'd like to ask you a favor as this year comes to an end. I'd like to know what your "Top Ten" list of the greatest threats and challenges you were forced to confront in 2012 OR those you feel you might be forced to confront in 2013. With everything that's gone on in our industry and everything that is going on in our industry a list of the Top Ten problems facing all of us should be much of a problem.&amp;nbsp;&#xD;
If you show me yours I, I'll show you mine! More than that, I'll compile and aggregate the list and share the results with all of you. All you have to do is be sure to provide a current email address.&amp;nbsp;&#xD;
Why not just post the results here? Mostly, because there are those among us who will want to know what those Top Ten Threats really are... But, who are unwilling to take the time or invest the energy to come up with a list of their own... Oh, and if you're fortunate enough to have a "short list:" a list with less than ten threats or challenges, send me what you have!&amp;nbsp;&#xD;
In the meantime, Best Wishes for a Safe, Happy, Healthy and Prosperous New Year! And, remember to stay well, take care, make money, have fun and resist the urge to do business with anyone you don't like! There's probably a good reason you don't like 'em and I'll bet most anything you don't really need to find out what that reason is! Certainly, not this close to the end of one year and the beginning of a new one!&#xD;
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      <title>Out Of The Box...</title>
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      <description>My father would talk about a lot of things when I was &amp;lsquo;little&amp;rsquo; and rode with him to work. The drive from the South Shore of Long Island to Bensonhurst was formidable enough at five-thirty or six o&amp;rsquo;clock in the morning, but it was downright brutal heading home regardless of the day or time.&#xD;
It didn&amp;rsquo;t matter which route you chose either: whether you found yourself sitting in traffic on the Belt Parkway or &amp;ldquo;parked&amp;rdquo; on the Long Island Expressway &amp;ndash; the ride was one part long: two parts boring. Either way, the radio would eventually be switched off and the first or second long silence would be broken by an equally long period of conversation.&#xD;
One of my Father&amp;rsquo;s favorite topics was &amp;lsquo;packaging.&amp;rsquo;[image]&#xD;
I know, it sounded strange to me too at first. But, that didn&amp;rsquo;t stop him. We would talk about how the packaging was too often a distraction: how an incredibly beautiful package, complete with gift-wrapping and a big bow, might be empty or contain junk, while a plain brown cardboard box might conceal a hidden treasure inside.&#xD;
[image]It was a concept we discussed often; often enough for him to be certain I understood&amp;hellip; often enough for me to realize he was talking about more than just gift wrapping: often enough to realize he was really talking about people and human nature.&#xD;
Looking back, I believe he was trying to teach me that what&amp;rsquo;s inside the package is what&amp;rsquo;s important and that anything else is either decoration or a distraction.&#xD;
We&amp;rsquo;ve got a problem with &amp;lsquo;packaging&amp;rsquo; in our industry and I&amp;rsquo;m not sure what, if anything, can be done about it. An argument can be made that we shouldn&amp;rsquo;t have to do anything about it, but I&amp;rsquo;m not sure how realistic that kind of an answer really is.&#xD;
You see we have always been a safe haven for outliers and eccentrics, outlaws and non-conformists: the lunatic fringe abandoned by conventional education because we failed to accommodate ourselves to their perception of &amp;lsquo;normal.&amp;rsquo;&#xD;
Consequently, it isn&amp;rsquo;t all that difficult to find a pierced and/or sleeved ASE certified Master Tech (Or, two&amp;hellip;) successfully working their way through the industry. It isn&amp;rsquo;t that hard to find brilliant technicians whose social skills are less than 'elegant' or whose ability to interact with members of the &amp;lsquo;greater society&amp;rsquo; is as rough as their &amp;lsquo;packaging&amp;rsquo; might imply.&#xD;
Being successful: being effective, despite our appearance, despite the fact we didn&amp;rsquo;t necessarily do well in class or on an academic track, despite the fact we choose to set ourselves apart from the more polite elements of our culture is a badge some wear proudly; too proudly at times, perhaps.&#xD;
The problem is obvious. Because, we depend upon the patronage of &amp;lsquo;the more polite elements&amp;rsquo; of our society for our livelihood, it behooves all of us to demonstrate our professionalism in every way we can and that includes appearance, communication skills, demeanor and technical ability. That doesn&amp;rsquo;t mean we have to hide who we are. But, it does mean we have to overcome the public perception many of us are still held captive by: especially, when there are those of us who still revel in the impact their appearance or demeanor may have on those who would be shocked by it!&#xD;
Unfortunately, the sad truth is not everyone understands packaging the way my father did. Not everyone sees the difference between content and decoration as clearly, either. And, that means elevating the industry is a shared responsibility: a journey we must all take together.[image]&#xD;
I think it starts with an understanding of what it means to be a professional: what the perception&amp;nbsp;is, what the expectations&amp;nbsp;are. Then, we need to deliver on the promises implied by the title. We need to understand that no one will ever know who we are, how good we are at what we do or the contribution we make to the culture we serve unless or until we have the opportunity to demonstrate any of the above.&#xD;
That&amp;rsquo;s right, no one will care about the content &amp;ndash; the quality of the product &amp;ndash; unless the package it comes in is considered attractive or desirable enough to open.&#xD;
In a way, I guess that means we all have to think out of the box in order to have anyone even consider what&amp;rsquo;s inside that box&amp;hellip; No matter how exceptional that hidden treasure might be.&#xD;
&amp;nbsp;&#xD;
NOTE: Beginning January 1, 2013, you'll find me at: http://www.mitchschneidersworld.com... If you make the effort to visit I promise to make it time well spent!&#xD;
[image]</description>
      <content:encoded>My father would talk about a lot of things when I was &amp;lsquo;little&amp;rsquo; and rode with him to work. The drive from the South Shore of Long Island to Bensonhurst was formidable enough at five-thirty or six o&amp;rsquo;clock in the morning, but it was downright brutal heading home regardless of the day or time.&#xD;
It didn&amp;rsquo;t matter which route you chose either: whether you found yourself sitting in traffic on the Belt Parkway or &amp;ldquo;parked&amp;rdquo; on the Long Island Expressway &amp;ndash; the ride was one part long: two parts boring. Either way, the radio would eventually be switched off and the first or second long silence would be broken by an equally long period of conversation.&#xD;
One of my Father&amp;rsquo;s favorite topics was &amp;lsquo;packaging.&amp;rsquo;[image]&#xD;
I know, it sounded strange to me too at first. But, that didn&amp;rsquo;t stop him. We would talk about how the packaging was too often a distraction: how an incredibly beautiful package, complete with gift-wrapping and a big bow, might be empty or contain junk, while a plain brown cardboard box might conceal a hidden treasure inside.&#xD;
[image]It was a concept we discussed often; often enough for him to be certain I understood&amp;hellip; often enough for me to realize he was talking about more than just gift wrapping: often enough to realize he was really talking about people and human nature.&#xD;
Looking back, I believe he was trying to teach me that what&amp;rsquo;s inside the package is what&amp;rsquo;s important and that anything else is either decoration or a distraction.&#xD;
We&amp;rsquo;ve got a problem with &amp;lsquo;packaging&amp;rsquo; in our industry and I&amp;rsquo;m not sure what, if anything, can be done about it. An argument can be made that we shouldn&amp;rsquo;t have to do anything about it, but I&amp;rsquo;m not sure how realistic that kind of an answer really is.&#xD;
You see we have always been a safe haven for outliers and eccentrics, outlaws and non-conformists: the lunatic fringe abandoned by conventional education because we failed to accommodate ourselves to their perception of &amp;lsquo;normal.&amp;rsquo;&#xD;
Consequently, it isn&amp;rsquo;t all that difficult to find a pierced and/or sleeved ASE certified Master Tech (Or, two&amp;hellip;) successfully working their way through the industry. It isn&amp;rsquo;t that hard to find brilliant technicians whose social skills are less than 'elegant' or whose ability to interact with members of the &amp;lsquo;greater society&amp;rsquo; is as rough as their &amp;lsquo;packaging&amp;rsquo; might imply.&#xD;
Being successful: being effective, despite our appearance, despite the fact we didn&amp;rsquo;t necessarily do well in class or on an academic track, despite the fact we choose to set ourselves apart from the more polite elements of our culture is a badge some wear proudly; too proudly at times, perhaps.&#xD;
The problem is obvious. Because, we depend upon the patronage of &amp;lsquo;the more polite elements&amp;rsquo; of our society for our livelihood, it behooves all of us to demonstrate our professionalism in every way we can and that includes appearance, communication skills, demeanor and technical ability. That doesn&amp;rsquo;t mean we have to hide who we are. But, it does mean we have to overcome the public perception many of us are still held captive by: especially, when there are those of us who still revel in the impact their appearance or demeanor may have on those who would be shocked by it!&#xD;
Unfortunately, the sad truth is not everyone understands packaging the way my father did. Not everyone sees the difference between content and decoration as clearly, either. And, that means elevating the industry is a shared responsibility: a journey we must all take together.[image]&#xD;
I think it starts with an understanding of what it means to be a professional: what the perception&amp;nbsp;is, what the expectations&amp;nbsp;are. Then, we need to deliver on the promises implied by the title. We need to understand that no one will ever know who we are, how good we are at what we do or the contribution we make to the culture we serve unless or until we have the opportunity to demonstrate any of the above.&#xD;
That&amp;rsquo;s right, no one will care about the content &amp;ndash; the quality of the product &amp;ndash; unless the package it comes in is considered attractive or desirable enough to open.&#xD;
In a way, I guess that means we all have to think out of the box in order to have anyone even consider what&amp;rsquo;s inside that box&amp;hellip; No matter how exceptional that hidden treasure might be.&#xD;
&amp;nbsp;&#xD;
NOTE: Beginning January 1, 2013, you'll find me at: http://www.mitchschneidersworld.com... If you make the effort to visit I promise to make it time well spent!&#xD;
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        <media:description>My father would talk about a lot of things when I was &amp;lsquo;little&amp;rsquo; and rode with him to work. The drive from the South Shore of Long Island to Bensonhurst was formidable enough at five-thirty or six o&amp;rsquo;clock in the morning, but it was downright brutal heading home regardless of the day or time.&#xD;
It didn&amp;rsquo;t matter which route you chose either: whether you found yourself sitting in traffic on the Belt Parkway or &amp;ldquo;parked&amp;rdquo; on the Long Island Expressway &amp;ndash; the ride was one part long: two parts boring. Either way, the radio would eventually be switched off and the first or second long silence would be broken by an equally long period of conversation.&#xD;
One of my Father&amp;rsquo;s favorite topics was &amp;lsquo;packaging.&amp;rsquo;[image]&#xD;
I know, it sounded strange to me too at first. But, that didn&amp;rsquo;t stop him. We would talk about how the packaging was too often a distraction: how an incredibly beautiful package, complete with gift-wrapping and a big bow, might be empty or contain junk, while a plain brown cardboard box might conceal a hidden treasure inside.&#xD;
[image]It was a concept we discussed often; often enough for him to be certain I understood&amp;hellip; often enough for me to realize he was talking about more than just gift wrapping: often enough to realize he was really talking about people and human nature.&#xD;
Looking back, I believe he was trying to teach me that what&amp;rsquo;s inside the package is what&amp;rsquo;s important and that anything else is either decoration or a distraction.&#xD;
We&amp;rsquo;ve got a problem with &amp;lsquo;packaging&amp;rsquo; in our industry and I&amp;rsquo;m not sure what, if anything, can be done about it. An argument can be made that we shouldn&amp;rsquo;t have to do anything about it, but I&amp;rsquo;m not sure how realistic that kind of an answer really is.&#xD;
You see we have always been a safe haven for outliers and eccentrics, outlaws and non-conformists: the lunatic fringe abandoned by conventional education because we failed to accommodate ourselves to their perception of &amp;lsquo;normal.&amp;rsquo;&#xD;
Consequently, it isn&amp;rsquo;t all that difficult to find a pierced and/or sleeved ASE certified Master Tech (Or, two&amp;hellip;) successfully working their way through the industry. It isn&amp;rsquo;t that hard to find brilliant technicians whose social skills are less than 'elegant' or whose ability to interact with members of the &amp;lsquo;greater society&amp;rsquo; is as rough as their &amp;lsquo;packaging&amp;rsquo; might imply.&#xD;
Being successful: being effective, despite our appearance, despite the fact we didn&amp;rsquo;t necessarily do well in class or on an academic track, despite the fact we choose to set ourselves apart from the more polite elements of our culture is a badge some wear proudly; too proudly at times, perhaps.&#xD;
The problem is obvious. Because, we depend upon the patronage of &amp;lsquo;the more polite elements&amp;rsquo; of our society for our livelihood, it behooves all of us to demonstrate our professionalism in every way we can and that includes appearance, communication skills, demeanor and technical ability. That doesn&amp;rsquo;t mean we have to hide who we are. But, it does mean we have to overcome the public perception many of us are still held captive by: especially, when there are those of us who still revel in the impact their appearance or demeanor may have on those who would be shocked by it!&#xD;
Unfortunately, the sad truth is not everyone understands packaging the way my father did. Not everyone sees the difference between content and decoration as clearly, either. And, that means elevating the industry is a shared responsibility: a journey we must all take together.[image]&#xD;
I think it starts with an understanding of what it means to be a professional: what the perception&amp;nbsp;is, what the expectations&amp;nbsp;are. Then, we need to deliver on the promises implied by the title. We need to understand that no one will ever know who we are, how good we are at what we do or the contribution we make to the culture we serve unless or until we have the opportunity to demonstrate any of the above.&#xD;
That&amp;rsquo;s right, no one will care about the content &amp;ndash; the quality of the product &amp;ndash; unless the package it comes in is considered attractive or desirable enough to open.&#xD;
In a way, I guess that means we all have to think out of the box in order to have anyone even consider what&amp;rsquo;s inside that box&amp;hellip; No matter how exceptional that hidden treasure might be.&#xD;
&amp;nbsp;&#xD;
NOTE: Beginning January 1, 2013, you'll find me at: http://www.mitchschneidersworld.com... If you make the effort to visit I promise to make it time well spent!&#xD;
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      <title>No Regrets...</title>
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      <description>I just finished posting this piece on my new personal blog site [image]: http://www.mitchschneidersworld.com. It was written a while ago and I buried it. I purposely put it in a folder that doesn't have anything to do with anything even remotely related to the writing I do. I think my subconscious was working hard to ensure my conscious mind wouldn't share publically, something so personal and private.&#xD;
You can see who won...&#xD;
I think that win or loss, depending on how you look at it, was predicated on the belief that as human beings there are things we actually need to share: must share, no matter how dark, no matter how deep. I believe we need to do this for two reasons (Probably, more...). The first is to see if there is anyone out there who has stood on the same coals and walked through the same fire. The second is to share the pain: to help make your burden somehow lighter or to help someone else manage theirs.&#xD;
In this case, it may be a little of both.&#xD;
What strikes me as odd is the fact it demanded to be shared on the anniversary of my Mother's passing. What seem inexorably strange is that it came after a particularly moving religious service that I wasn't even supposed to attend. &#xD;
It has to do with coming to the end of a life realizing that while you could have done things differently, it's unlikely that you could have done them better. And, it was yet another lesson I learned while sitting at my Father's feet.&#xD;
I don&amp;rsquo;t know if it makes any sense to say, &amp;ldquo;Hope you enjoy it&amp;hellip;&amp;rdquo; because &amp;ldquo;enjoy&amp;rdquo; is not a word you would expect to use in connection with a piece like this. I guess it would make more sense to say, &amp;ldquo;I hope you find this meaningful&amp;hellip;&amp;rdquo; or, something like that. However it might be better said, I do hope you will find it useful in some way. If you do, consider it a gift: a gift from my father.&#xD;
In the meantime, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like. There is probably a very good reason you don&amp;rsquo;t like &amp;lsquo;em and you don&amp;rsquo;t really need to find out what the reason is!</description>
      <content:encoded>I just finished posting this piece on my new personal blog site [image]: http://www.mitchschneidersworld.com. It was written a while ago and I buried it. I purposely put it in a folder that doesn't have anything to do with anything even remotely related to the writing I do. I think my subconscious was working hard to ensure my conscious mind wouldn't share publically, something so personal and private.&#xD;
You can see who won...&#xD;
I think that win or loss, depending on how you look at it, was predicated on the belief that as human beings there are things we actually need to share: must share, no matter how dark, no matter how deep. I believe we need to do this for two reasons (Probably, more...). The first is to see if there is anyone out there who has stood on the same coals and walked through the same fire. The second is to share the pain: to help make your burden somehow lighter or to help someone else manage theirs.&#xD;
In this case, it may be a little of both.&#xD;
What strikes me as odd is the fact it demanded to be shared on the anniversary of my Mother's passing. What seem inexorably strange is that it came after a particularly moving religious service that I wasn't even supposed to attend. &#xD;
It has to do with coming to the end of a life realizing that while you could have done things differently, it's unlikely that you could have done them better. And, it was yet another lesson I learned while sitting at my Father's feet.&#xD;
I don&amp;rsquo;t know if it makes any sense to say, &amp;ldquo;Hope you enjoy it&amp;hellip;&amp;rdquo; because &amp;ldquo;enjoy&amp;rdquo; is not a word you would expect to use in connection with a piece like this. I guess it would make more sense to say, &amp;ldquo;I hope you find this meaningful&amp;hellip;&amp;rdquo; or, something like that. However it might be better said, I do hope you will find it useful in some way. If you do, consider it a gift: a gift from my father.&#xD;
In the meantime, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like. There is probably a very good reason you don&amp;rsquo;t like &amp;lsquo;em and you don&amp;rsquo;t really need to find out what the reason is!</content:encoded>
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You can see who won...&#xD;
I think that win or loss, depending on how you look at it, was predicated on the belief that as human beings there are things we actually need to share: must share, no matter how dark, no matter how deep. I believe we need to do this for two reasons (Probably, more...). The first is to see if there is anyone out there who has stood on the same coals and walked through the same fire. The second is to share the pain: to help make your burden somehow lighter or to help someone else manage theirs.&#xD;
In this case, it may be a little of both.&#xD;
What strikes me as odd is the fact it demanded to be shared on the anniversary of my Mother's passing. What seem inexorably strange is that it came after a particularly moving religious service that I wasn't even supposed to attend. &#xD;
It has to do with coming to the end of a life realizing that while you could have done things differently, it's unlikely that you could have done them better. And, it was yet another lesson I learned while sitting at my Father's feet.&#xD;
I don&amp;rsquo;t know if it makes any sense to say, &amp;ldquo;Hope you enjoy it&amp;hellip;&amp;rdquo; because &amp;ldquo;enjoy&amp;rdquo; is not a word you would expect to use in connection with a piece like this. I guess it would make more sense to say, &amp;ldquo;I hope you find this meaningful&amp;hellip;&amp;rdquo; or, something like that. However it might be better said, I do hope you will find it useful in some way. If you do, consider it a gift: a gift from my father.&#xD;
In the meantime, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like. There is probably a very good reason you don&amp;rsquo;t like &amp;lsquo;em and you don&amp;rsquo;t really need to find out what the reason is!</media:description>
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      <title>First Choice...</title>
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      <description>The idea that we can actually have an impact on our own destiny is foreign to most shop owners. I fear the majority really believe they are helpless, the victim of forces beyond and outside their immediate control.&#xD;
It's no wonder... The forces that toss most of us around in the course of a lifetime spent toiling in this industry are formidable: seemingly beyond our ability to comprehend. But, I don't believe for a moment that is because we are unable to understand them or incapable of that level of awareness.&#xD;
I believe this lack of understanding and/or awareness is the result of two powerful factors, distraction and exhaustion. The facts would suggest we're too busy trying to survive to consider what's going on in the world outside the asylum and if we do find the time to consider such things, we're almost always pulled back into the chaos before we've a chance to actually process any of the information we've been exposed to.&#xD;
Having your professional, emotional or psychological growth stunted by forces that at least appear to be outside the limits of your own control are frustrating enough. But, ultimately realizing that you are complicit in allowing the torture to continue is maddening: a scene straight out of "The Matrix!"&#xD;
The most painful part of all this is the realization that we are the dog continually being whipped around by the tail!&#xD;
The problem is self-denial: our failure to recognize that things can change - that we can change them. Growing that awareness has been the central focus of just about everything I've done throughout my career, both as an automotive service professional and as a trade journalist.&#xD;
Recently, I've been writing about the responsibility that we share as automotive service professionals, business owners and as Americans - for those of you reading this who are Americans. I've suggested that we can have a direct impact on the nation's economy and at the same time practice those small steps necessary to grow confidence, a powerful and positive self-image and a sense of our own power and influence.&#xD;
Sounds impressive, but it isn't. What it is, is long over-due!&#xD;
As a community, we complain about the way things are... But, things are the way they are because we allow them to remain that way. Well, here is something every one of us can do... Something the entire nation will benefit from if we have the courage, the disciple and the determination to make it happen.&#xD;
Some of us are committed to ensuring our tomorrows are not filled with the same struggles as our yesterdays. Some of will take the opportunity to try something: to do something different. If you'd like an opportunity to look at at least one of those "something's," look here...&amp;nbsp;http://www.mitchschneidersworld.com/?p=842.&#xD;
You might have to cut and paste that address into your browser. But, please know that I've tried to make what's waiting for you there worthwhile.&#xD;
Till then, stay well, take care, make money, have fun and don't do business with anyone you don't like. There is probably a good reason you don't like 'em, and you don't really need to find out what that reason is!&#xD;
&amp;nbsp;</description>
      <content:encoded>The idea that we can actually have an impact on our own destiny is foreign to most shop owners. I fear the majority really believe they are helpless, the victim of forces beyond and outside their immediate control.&#xD;
It's no wonder... The forces that toss most of us around in the course of a lifetime spent toiling in this industry are formidable: seemingly beyond our ability to comprehend. But, I don't believe for a moment that is because we are unable to understand them or incapable of that level of awareness.&#xD;
I believe this lack of understanding and/or awareness is the result of two powerful factors, distraction and exhaustion. The facts would suggest we're too busy trying to survive to consider what's going on in the world outside the asylum and if we do find the time to consider such things, we're almost always pulled back into the chaos before we've a chance to actually process any of the information we've been exposed to.&#xD;
Having your professional, emotional or psychological growth stunted by forces that at least appear to be outside the limits of your own control are frustrating enough. But, ultimately realizing that you are complicit in allowing the torture to continue is maddening: a scene straight out of "The Matrix!"&#xD;
The most painful part of all this is the realization that we are the dog continually being whipped around by the tail!&#xD;
The problem is self-denial: our failure to recognize that things can change - that we can change them. Growing that awareness has been the central focus of just about everything I've done throughout my career, both as an automotive service professional and as a trade journalist.&#xD;
Recently, I've been writing about the responsibility that we share as automotive service professionals, business owners and as Americans - for those of you reading this who are Americans. I've suggested that we can have a direct impact on the nation's economy and at the same time practice those small steps necessary to grow confidence, a powerful and positive self-image and a sense of our own power and influence.&#xD;
Sounds impressive, but it isn't. What it is, is long over-due!&#xD;
As a community, we complain about the way things are... But, things are the way they are because we allow them to remain that way. Well, here is something every one of us can do... Something the entire nation will benefit from if we have the courage, the disciple and the determination to make it happen.&#xD;
Some of us are committed to ensuring our tomorrows are not filled with the same struggles as our yesterdays. Some of will take the opportunity to try something: to do something different. If you'd like an opportunity to look at at least one of those "something's," look here...&amp;nbsp;http://www.mitchschneidersworld.com/?p=842.&#xD;
You might have to cut and paste that address into your browser. But, please know that I've tried to make what's waiting for you there worthwhile.&#xD;
Till then, stay well, take care, make money, have fun and don't do business with anyone you don't like. There is probably a good reason you don't like 'em, and you don't really need to find out what that reason is!&#xD;
&amp;nbsp;</content:encoded>
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      <pubDate>Wed, 05 Dec 2012 01:04:47 GMT</pubDate>
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        <media:description>The idea that we can actually have an impact on our own destiny is foreign to most shop owners. I fear the majority really believe they are helpless, the victim of forces beyond and outside their immediate control.&#xD;
It's no wonder... The forces that toss most of us around in the course of a lifetime spent toiling in this industry are formidable: seemingly beyond our ability to comprehend. But, I don't believe for a moment that is because we are unable to understand them or incapable of that level of awareness.&#xD;
I believe this lack of understanding and/or awareness is the result of two powerful factors, distraction and exhaustion. The facts would suggest we're too busy trying to survive to consider what's going on in the world outside the asylum and if we do find the time to consider such things, we're almost always pulled back into the chaos before we've a chance to actually process any of the information we've been exposed to.&#xD;
Having your professional, emotional or psychological growth stunted by forces that at least appear to be outside the limits of your own control are frustrating enough. But, ultimately realizing that you are complicit in allowing the torture to continue is maddening: a scene straight out of "The Matrix!"&#xD;
The most painful part of all this is the realization that we are the dog continually being whipped around by the tail!&#xD;
The problem is self-denial: our failure to recognize that things can change - that we can change them. Growing that awareness has been the central focus of just about everything I've done throughout my career, both as an automotive service professional and as a trade journalist.&#xD;
Recently, I've been writing about the responsibility that we share as automotive service professionals, business owners and as Americans - for those of you reading this who are Americans. I've suggested that we can have a direct impact on the nation's economy and at the same time practice those small steps necessary to grow confidence, a powerful and positive self-image and a sense of our own power and influence.&#xD;
Sounds impressive, but it isn't. What it is, is long over-due!&#xD;
As a community, we complain about the way things are... But, things are the way they are because we allow them to remain that way. Well, here is something every one of us can do... Something the entire nation will benefit from if we have the courage, the disciple and the determination to make it happen.&#xD;
Some of us are committed to ensuring our tomorrows are not filled with the same struggles as our yesterdays. Some of will take the opportunity to try something: to do something different. If you'd like an opportunity to look at at least one of those "something's," look here...&amp;nbsp;http://www.mitchschneidersworld.com/?p=842.&#xD;
You might have to cut and paste that address into your browser. But, please know that I've tried to make what's waiting for you there worthwhile.&#xD;
Till then, stay well, take care, make money, have fun and don't do business with anyone you don't like. There is probably a good reason you don't like 'em, and you don't really need to find out what that reason is!&#xD;
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      <title>An Idea On Fire...</title>
      <link>http://workshop.search-autoparts.com/_An-Idea-On-Fire/blog/6478715/31710.html</link>
      <description>I&amp;rsquo;ve been really focused on the notion that we &amp;ndash; all of us &amp;ndash; could actually make a difference if we chose to: that if successful we could actually bring some of the manufacturing jobs that have left the country back to our shores. It isn&amp;rsquo;t something I just thought of. I didn&amp;rsquo;t come up with this notion yesterday or the day before. It&amp;rsquo;s something I&amp;rsquo;ve been working on since early September, maybe even longer: something I&amp;rsquo;ve been talking with industry leaders about for some time.&#xD;
But, as clear as this may sometimes seem to me, there are other times it&amp;rsquo;s felt as if something is missing. It&amp;rsquo;s felt as if I forgot something&amp;hellip; something important&amp;hellip; something I just couldn&amp;rsquo;t put my finger on.&#xD;
I figured out what that something was this evening a few minutes after I walked through the front door, turned on the lights and laid my computer bag down on the floor in my office. I figured it out a few seconds after I turned the television on and sat down to wait for my wife so we could get dinner started.&#xD;
That something was&amp;nbsp;the reason&amp;nbsp;these manufactured goods are so much less expensive than the majority of products manufactured here.&#xD;
[image]It came to me in a flash &amp;ndash; a flash of fire as images of the garment factory fire in Dhaka, Bangladesh, filled the screen.&#xD;
It came to me as I saw the bodies wrapped in white sheets lined up on the curb: one hundred and twelve witnesses to greed, avarice and exploitation.&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
[image]&#xD;
&amp;nbsp;&#xD;
These manufactured goods are less expensive because women and children are being paid twenty-one cents a day to work in conditions we outlawed over a hundred years ago: dangerous, overcrowded and unsafe conditions we would no longer tolerate.&#xD;
It came to me through images that were seared into my brain when I read Upton Sinclair&amp;rsquo;s, &amp;ldquo;The Jungle,&amp;rdquo; for the first time; and, from the stories my Grandmother told me about the Triangle Shirtwaist Factory fire &amp;ndash; a fire that took so many of her friends and would have taken her had she been at work that day.&#xD;
[image]You see what we appear to have forgotten is that only one of the players in this game of &amp;ldquo;Price &amp;amp; Cost&amp;rdquo; is inhibited by any rules at all or constrained by conscience.&#xD;
What we seem to have forgotten is that our products are more expensive because we no longer allow children to make them: we no longer allow dangerous, unsanitary or unhealthy working conditions, nor do we allow our workers to be exploited, at least not at that level. And, while I&amp;rsquo;m sure there are those among us who would love to see these regulations &amp;ldquo;relaxed,&amp;rdquo; relaxing regulations like the ones we&amp;rsquo;ve put in place to protect our workers: our wives, mothers, sisters, brothers and children, is not what civilized people do!&#xD;
Certainly, bringing American manufacturing jobs home to America is something we can all aspire to: something compelling to believe in. But, there is a more powerful reason to buy American and bring American manufacturing home and that reason is morality. Allowing other people, other human beings, to be exploited &amp;ndash; to suffer and sometimes to die, so that someone, somewhere can make a few dollars more buying cheap and selling dear or so that you or I can save a buck on a shirt or a pair of pants, a pair of tennis shoes, a motor mount or a bearing is unconscionable: it's just plain wrong, especially because we would never allow it to happen here again.&#xD;
Sure, you can make the argument that twenty-one cents a day is the difference between living and dying in Bangladesh, and more than a handful of other countries. But, I wonder if those individuals who have lost children or parents, brothers or sisters, in this tragedy and all the tragedies we never hear of would approve or agree.[image]&#xD;
There are lots of reasons to bring American manufacturing and American manufacturing jobs home and not all of them are selfish or self-serving. And, if we can&amp;rsquo;t bring these jobs home let&amp;rsquo;s at least ensure the same rules apply to everyone: rules that ensure the same kind of safeguards we fought for and insist upon for ourselves.&#xD;
Let&amp;rsquo;s bring these jobs home at least until the playing field is a little more even and working conditions there are at least a little closer to the conditions we enjoy here. And, if are able to do that I&amp;rsquo;ll bet the difference in cost and quality between what we build here and what&amp;rsquo;s built just about anywhere else will shrink if not evaporate altogether&amp;hellip; And, until that happens let&amp;rsquo;s do whatever we can to work with our suppliers and their manufacturers to support the companies and the communities that have supported us.&#xD;
Let&amp;rsquo;s ask our suppliers and their manufacturers to help us lower the cost and make goods that are manufactured here a bit more competitive and let&amp;rsquo;s you and I increase their value by increasing the length of time and mileage we&amp;rsquo;re willing to guarantee them.&#xD;
I hope you&amp;rsquo;ll take a moment to at least consider this idea.&#xD;
Till then, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like&amp;hellip; There&amp;rsquo;s probably a really good reason you don&amp;rsquo;t like &amp;lsquo;em and you don&amp;rsquo;t really need to find out what that reason is!&#xD;
Thanks, Mitch</description>
      <content:encoded>I&amp;rsquo;ve been really focused on the notion that we &amp;ndash; all of us &amp;ndash; could actually make a difference if we chose to: that if successful we could actually bring some of the manufacturing jobs that have left the country back to our shores. It isn&amp;rsquo;t something I just thought of. I didn&amp;rsquo;t come up with this notion yesterday or the day before. It&amp;rsquo;s something I&amp;rsquo;ve been working on since early September, maybe even longer: something I&amp;rsquo;ve been talking with industry leaders about for some time.&#xD;
But, as clear as this may sometimes seem to me, there are other times it&amp;rsquo;s felt as if something is missing. It&amp;rsquo;s felt as if I forgot something&amp;hellip; something important&amp;hellip; something I just couldn&amp;rsquo;t put my finger on.&#xD;
I figured out what that something was this evening a few minutes after I walked through the front door, turned on the lights and laid my computer bag down on the floor in my office. I figured it out a few seconds after I turned the television on and sat down to wait for my wife so we could get dinner started.&#xD;
That something was&amp;nbsp;the reason&amp;nbsp;these manufactured goods are so much less expensive than the majority of products manufactured here.&#xD;
[image]It came to me in a flash &amp;ndash; a flash of fire as images of the garment factory fire in Dhaka, Bangladesh, filled the screen.&#xD;
It came to me as I saw the bodies wrapped in white sheets lined up on the curb: one hundred and twelve witnesses to greed, avarice and exploitation.&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
[image]&#xD;
&amp;nbsp;&#xD;
These manufactured goods are less expensive because women and children are being paid twenty-one cents a day to work in conditions we outlawed over a hundred years ago: dangerous, overcrowded and unsafe conditions we would no longer tolerate.&#xD;
It came to me through images that were seared into my brain when I read Upton Sinclair&amp;rsquo;s, &amp;ldquo;The Jungle,&amp;rdquo; for the first time; and, from the stories my Grandmother told me about the Triangle Shirtwaist Factory fire &amp;ndash; a fire that took so many of her friends and would have taken her had she been at work that day.&#xD;
[image]You see what we appear to have forgotten is that only one of the players in this game of &amp;ldquo;Price &amp;amp; Cost&amp;rdquo; is inhibited by any rules at all or constrained by conscience.&#xD;
What we seem to have forgotten is that our products are more expensive because we no longer allow children to make them: we no longer allow dangerous, unsanitary or unhealthy working conditions, nor do we allow our workers to be exploited, at least not at that level. And, while I&amp;rsquo;m sure there are those among us who would love to see these regulations &amp;ldquo;relaxed,&amp;rdquo; relaxing regulations like the ones we&amp;rsquo;ve put in place to protect our workers: our wives, mothers, sisters, brothers and children, is not what civilized people do!&#xD;
Certainly, bringing American manufacturing jobs home to America is something we can all aspire to: something compelling to believe in. But, there is a more powerful reason to buy American and bring American manufacturing home and that reason is morality. Allowing other people, other human beings, to be exploited &amp;ndash; to suffer and sometimes to die, so that someone, somewhere can make a few dollars more buying cheap and selling dear or so that you or I can save a buck on a shirt or a pair of pants, a pair of tennis shoes, a motor mount or a bearing is unconscionable: it's just plain wrong, especially because we would never allow it to happen here again.&#xD;
Sure, you can make the argument that twenty-one cents a day is the difference between living and dying in Bangladesh, and more than a handful of other countries. But, I wonder if those individuals who have lost children or parents, brothers or sisters, in this tragedy and all the tragedies we never hear of would approve or agree.[image]&#xD;
There are lots of reasons to bring American manufacturing and American manufacturing jobs home and not all of them are selfish or self-serving. And, if we can&amp;rsquo;t bring these jobs home let&amp;rsquo;s at least ensure the same rules apply to everyone: rules that ensure the same kind of safeguards we fought for and insist upon for ourselves.&#xD;
Let&amp;rsquo;s bring these jobs home at least until the playing field is a little more even and working conditions there are at least a little closer to the conditions we enjoy here. And, if are able to do that I&amp;rsquo;ll bet the difference in cost and quality between what we build here and what&amp;rsquo;s built just about anywhere else will shrink if not evaporate altogether&amp;hellip; And, until that happens let&amp;rsquo;s do whatever we can to work with our suppliers and their manufacturers to support the companies and the communities that have supported us.&#xD;
Let&amp;rsquo;s ask our suppliers and their manufacturers to help us lower the cost and make goods that are manufactured here a bit more competitive and let&amp;rsquo;s you and I increase their value by increasing the length of time and mileage we&amp;rsquo;re willing to guarantee them.&#xD;
I hope you&amp;rsquo;ll take a moment to at least consider this idea.&#xD;
Till then, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like&amp;hellip; There&amp;rsquo;s probably a really good reason you don&amp;rsquo;t like &amp;lsquo;em and you don&amp;rsquo;t really need to find out what that reason is!&#xD;
Thanks, Mitch</content:encoded>
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      <pubDate>Tue, 27 Nov 2012 06:25:34 GMT</pubDate>
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      <dc:creator>Mitchelljs</dc:creator>
      <dc:date>2012-11-27T06:25:34Z</dc:date>
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        <media:description>I&amp;rsquo;ve been really focused on the notion that we &amp;ndash; all of us &amp;ndash; could actually make a difference if we chose to: that if successful we could actually bring some of the manufacturing jobs that have left the country back to our shores. It isn&amp;rsquo;t something I just thought of. I didn&amp;rsquo;t come up with this notion yesterday or the day before. It&amp;rsquo;s something I&amp;rsquo;ve been working on since early September, maybe even longer: something I&amp;rsquo;ve been talking with industry leaders about for some time.&#xD;
But, as clear as this may sometimes seem to me, there are other times it&amp;rsquo;s felt as if something is missing. It&amp;rsquo;s felt as if I forgot something&amp;hellip; something important&amp;hellip; something I just couldn&amp;rsquo;t put my finger on.&#xD;
I figured out what that something was this evening a few minutes after I walked through the front door, turned on the lights and laid my computer bag down on the floor in my office. I figured it out a few seconds after I turned the television on and sat down to wait for my wife so we could get dinner started.&#xD;
That something was&amp;nbsp;the reason&amp;nbsp;these manufactured goods are so much less expensive than the majority of products manufactured here.&#xD;
[image]It came to me in a flash &amp;ndash; a flash of fire as images of the garment factory fire in Dhaka, Bangladesh, filled the screen.&#xD;
It came to me as I saw the bodies wrapped in white sheets lined up on the curb: one hundred and twelve witnesses to greed, avarice and exploitation.&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
[image]&#xD;
&amp;nbsp;&#xD;
These manufactured goods are less expensive because women and children are being paid twenty-one cents a day to work in conditions we outlawed over a hundred years ago: dangerous, overcrowded and unsafe conditions we would no longer tolerate.&#xD;
It came to me through images that were seared into my brain when I read Upton Sinclair&amp;rsquo;s, &amp;ldquo;The Jungle,&amp;rdquo; for the first time; and, from the stories my Grandmother told me about the Triangle Shirtwaist Factory fire &amp;ndash; a fire that took so many of her friends and would have taken her had she been at work that day.&#xD;
[image]You see what we appear to have forgotten is that only one of the players in this game of &amp;ldquo;Price &amp;amp; Cost&amp;rdquo; is inhibited by any rules at all or constrained by conscience.&#xD;
What we seem to have forgotten is that our products are more expensive because we no longer allow children to make them: we no longer allow dangerous, unsanitary or unhealthy working conditions, nor do we allow our workers to be exploited, at least not at that level. And, while I&amp;rsquo;m sure there are those among us who would love to see these regulations &amp;ldquo;relaxed,&amp;rdquo; relaxing regulations like the ones we&amp;rsquo;ve put in place to protect our workers: our wives, mothers, sisters, brothers and children, is not what civilized people do!&#xD;
Certainly, bringing American manufacturing jobs home to America is something we can all aspire to: something compelling to believe in. But, there is a more powerful reason to buy American and bring American manufacturing home and that reason is morality. Allowing other people, other human beings, to be exploited &amp;ndash; to suffer and sometimes to die, so that someone, somewhere can make a few dollars more buying cheap and selling dear or so that you or I can save a buck on a shirt or a pair of pants, a pair of tennis shoes, a motor mount or a bearing is unconscionable: it's just plain wrong, especially because we would never allow it to happen here again.&#xD;
Sure, you can make the argument that twenty-one cents a day is the difference between living and dying in Bangladesh, and more than a handful of other countries. But, I wonder if those individuals who have lost children or parents, brothers or sisters, in this tragedy and all the tragedies we never hear of would approve or agree.[image]&#xD;
There are lots of reasons to bring American manufacturing and American manufacturing jobs home and not all of them are selfish or self-serving. And, if we can&amp;rsquo;t bring these jobs home let&amp;rsquo;s at least ensure the same rules apply to everyone: rules that ensure the same kind of safeguards we fought for and insist upon for ourselves.&#xD;
Let&amp;rsquo;s bring these jobs home at least until the playing field is a little more even and working conditions there are at least a little closer to the conditions we enjoy here. And, if are able to do that I&amp;rsquo;ll bet the difference in cost and quality between what we build here and what&amp;rsquo;s built just about anywhere else will shrink if not evaporate altogether&amp;hellip; And, until that happens let&amp;rsquo;s do whatever we can to work with our suppliers and their manufacturers to support the companies and the communities that have supported us.&#xD;
Let&amp;rsquo;s ask our suppliers and their manufacturers to help us lower the cost and make goods that are manufactured here a bit more competitive and let&amp;rsquo;s you and I increase their value by increasing the length of time and mileage we&amp;rsquo;re willing to guarantee them.&#xD;
I hope you&amp;rsquo;ll take a moment to at least consider this idea.&#xD;
Till then, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like&amp;hellip; There&amp;rsquo;s probably a really good reason you don&amp;rsquo;t like &amp;lsquo;em and you don&amp;rsquo;t really need to find out what that reason is!&#xD;
Thanks, Mitch</media:description>
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        <media:title>An Idea On Fire...</media:title>
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      <title>Made Where?</title>
      <link>http://workshop.search-autoparts.com/_Made-Where/blog/6474405/31710.html</link>
      <description>&amp;nbsp;[image]&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
I don&amp;rsquo;t know about you, but I&amp;rsquo;m long past &amp;lsquo;weary&amp;rsquo; when it comes to all this talk about the economy we&amp;rsquo;re forced to endure as our leaders &amp;ndash; and, would-be leaders &amp;ndash; drone on about what it&amp;rsquo;s going to take to &amp;lsquo;fix it.&amp;rsquo;&#xD;
If anyone really had an answer the economy would be fixed by now. Instead, it&amp;rsquo;s all starting to sound like the teacher&amp;nbsp;in the old Charlie Brown specials: the&amp;nbsp;"whaw, whaw, whaw..."&amp;nbsp;&#xD;
Instead of substance and success, it&amp;rsquo;s all posturing and pontificating. It is especially trying in the middle of the long recovery we are experiencing and just plain painful as we work our way through another election cycle.&#xD;
If you&amp;rsquo;re anything like I am, you&amp;rsquo;ve already made the decision to turn it off and tune it out. The only problem is&amp;hellip; I can&amp;rsquo;t. I can&amp;rsquo;t just turn &amp;ldquo;it&amp;rdquo; off. My brain won&amp;rsquo;t let me. Not without substituting something in its place and once these clowns started talking about how broken the economy is my convoluted mind began working on &amp;ldquo;the fix.&amp;rdquo;&#xD;
A bit presumptuous because I&amp;rsquo;m no world-class economist, I&amp;rsquo;ll agree. But, I&amp;rsquo;m not an automotive engineer either and I&amp;rsquo;ve still managed a long and relatively successful career built around the service, maintenance and repair of a host of vehicles I didn&amp;rsquo;t have the background or education to design.&#xD;
If it was broken and found its way to me it almost always left in better shape than when it arrived. It had to because I refused to quit until I had a solution! Now, the economy is broken and here&amp;rsquo;s the connection: Fixing stuff is what we do! So, is taking a shot at fixing the economy really as much of a stretch as it may seem?&#xD;
Somewhere in the back of my mind it isn&amp;rsquo;t. In fact, it&amp;rsquo;s obvious&amp;hellip; Apply the same skills and abilities that helped make us relatively good problem solvers and then get out there and&amp;nbsp;do&amp;nbsp;something!&#xD;
So, here it is&amp;hellip; &amp;ldquo;The Solution&amp;hellip;&amp;rdquo; or at least&amp;nbsp;a&amp;nbsp;solution, according to Mitch! It bubbled to the surface while listening to a short podcast by Robert Reich, entitled:&amp;nbsp;&amp;ldquo;Whose Got The Right Plan To Boost The Economy?&amp;rdquo;&amp;nbsp;(Number 16, &amp;nbsp;recorded 9-12-12)&#xD;
Actually, it was something I&amp;rsquo;ve been thinking about since American manufacturing first started migrating overseas.&amp;nbsp;[image]Interestingly enough, both Reich and I have come to the same conclusion. Both of us believe the key to our economic future is the return of American manufacturing jobs with salaries high enough to allow American workers to purchase the products they are ultimately and intimately involved in creating.&#xD;
According to Reich, the purchasing power of our middle class has been shrinking for the past thirty years &amp;ndash; a period of time that spans the leadership of both parties &amp;ndash; and stagnant for the past eight. Consequently, the problem our economy is facing isn&amp;rsquo;t a &amp;ldquo;Supply Side&amp;rdquo; problem, according to Reich. It&amp;rsquo;s a &amp;ldquo;Demand Side&amp;rdquo; problem, with the return of a strong manufacturing base as its solution.&#xD;
I agree&amp;hellip; But, just agreeing doesn&amp;rsquo;t necessarily provide a workable solution and here is where you, me and the Automotive Aftermarket all come together to provide a solution I not only believe&amp;nbsp;can&amp;nbsp;work, but one that&amp;nbsp;will&amp;nbsp;work if presented intelligently, supported properly and promoted aggressively!&#xD;
It all came together when our search for a new and more powerful marketing tool at the shop collided with Robert Reich's podcast...&#xD;
As some of you may have already discovered, finding and executing that &amp;ldquo;killer&amp;rdquo; marketing tool isn&amp;rsquo;t always that easy. So, I started by re-examining everything we do and when I got to warranty, I paused for a moment. After all, what more can you do when you already offer a 2-year/24,000 mile warrant: would a longer warranty really be the marketing edge I was looking for? And, then it came to me &amp;ndash; an opportunity far more compelling than something &amp;lsquo;just&amp;rsquo; for us and here it is.&#xD;
It starts with two questions: First, when it comes to quality of workmanship, productivity or the ability to innovate, is there anyone out there who really believes anyone in the world can compete a trained, educated, involved and highly motivated American factory worker when that factory worker is given the opportunity to compete?&#xD;
[image]I don&amp;rsquo;t&amp;hellip;&#xD;
Second, is there anyone out there who really believes we can&amp;rsquo;t compete when it comes to quality of product, workmanship, innovation or design:&amp;nbsp;especially,&amp;nbsp;in a Global Economy?&#xD;
Is there anyone who really believes that our manufacturing capability is somehow less than world-class if or when our workers are allowed the opportunity to compete?&#xD;
So, where is the disconnect?&#xD;
The disconnect is price. Or, at least, that&amp;rsquo;s what everyone keeps telling us. American workers are just too expensive: expensive enough to make American products too expensive. That&amp;rsquo;s why everything has moved overseas and that&amp;rsquo;s why the purchasing power of the American middle-class &amp;ndash; the only economic engine capable of restoring or sustaining the economy we once knew &amp;ndash; has moved with it!&#xD;
Well, here&amp;rsquo;s a way&amp;hellip; a way&amp;nbsp;our&amp;nbsp;segment of the aftermarket can help bring it back!&#xD;
We can demand products that are made here: manufactured or at least assembled in the United States. Quality products made in America by American workers!&#xD;
[image]Will those parts cost a few bucks more? I&amp;rsquo;m pretty sure they will, but the only way things are going to change is if we change them and the only way we can change them is by getting directly involved!&#xD;
A number of aftermarket companies have moved at least some of their production capacity overseas for what must what seem like obvious reasons. I want them to bring at least a portion of that capacity home! I don&amp;rsquo;t know about you, but my experience with a number of &amp;lsquo;off-shore&amp;rsquo; products has been less than stellar anyway.&#xD;
Realistically, the choice is clear: How many of you would choose a part made&amp;nbsp;outside&amp;nbsp;the United States over one made in Texas or Minnesota, Wisconsin or Wyoming, California or Colorado, New York or New Jersey, Alabama or Tennessee?&#xD;
Not many, I&amp;rsquo;ll bet.&#xD;
So, here is what I propose: If you are a manufacturer, give me a break!&#xD;
No, really, give me a break on the parts that are &amp;ldquo;Made in the USA.&amp;rdquo;[image]&amp;nbsp;Give me a break on the parts that are made here and let me know what that break is: how much you are willing to sacrifice. It doesn&amp;rsquo;t have to be a lot! Just a point or two&amp;hellip; Just enough to let me know you&amp;rsquo;d like to see manufacturing return to our shores as much as I would! Let me know and I&amp;rsquo;ll do whatever I can to see that every serious and responsible shop owner in the country is willing to sacrifice with you: willing to help bring those jobs home as well!&#xD;
If you are a Jobber or Warehouse Distributor, don&amp;rsquo;t just pass that discount through&amp;hellip; Match it! Match it or at least contribute to it and I&amp;rsquo;ll contribute with you. I&amp;rsquo;ll match that discount and offer a 3-year/36,000 mile warranty on ANY part manufactured or assembled within our borders and I will promote a program like this actively and aggressively anywhere and everywhere I can.&#xD;
Why? Because, I believe Americans would pay a couple of dollars more for a part that was made here in the United States by a company employing workers who live here in the United States, spending their paychecks and paying taxes on other things made here that will grow the economy and ultimately benefit us all!&#xD;
Unemployment is high: American factory workers want to get back to work and our factories are under capacity!&#xD;
Shipping costs continue to rise causing the difference in cost that exists between foreign products&amp;nbsp;brought&amp;nbsp;here and those Made in America to become less and less of a competitive factor.&#xD;
American consumers would rather buy American products: or, at least, that&amp;rsquo;s what they say and I think now is as good a time as any to put them to the test!&#xD;
We all want the economy to recover and the recession to end and here is something we can all do to move that process forward.&#xD;
It&amp;rsquo;s pretty simple really&amp;hellip;&#xD;
If you&amp;rsquo;re an Aftermarket Manufacturer, give me parts that are made in the United States by American workers. Help make those parts at least a little more affordable by removing as much cost as you can. If you are involved in the distribution industry, help make those parts more attractive by matching what the manufacturer has done. If you do, I&amp;rsquo;ll buy them, contribute to those allowances and then make those parts available to my clients along with a longer warranty and the very special story that goes along with them&amp;hellip;&#xD;
In fact, I&amp;rsquo;ll do more than that. I will promote it all proudly and aggressively and encourage every member of the repair community to join us.&#xD;
I&amp;rsquo;ll help you create the kind of &amp;ldquo;Demand Side Economics&amp;rdquo; Robert Reich is talking about, the kind that will put Americans back to work, the kind that will result in a re-birth of American manufacturing, the kind of re-birth that can and will end the recession.&#xD;
Give me Aftermarket parts that are Made In America: For Americans and I&amp;rsquo;ll Buy (And, sell&amp;nbsp;more) American!&#xD;
It doesn&amp;rsquo;t matter who you are. It doesn&amp;rsquo;t matter where you are in our industry: manufacturing, distribution or repair. All that matters is whether or not you care: whether or not you&amp;rsquo;re willing to do more than nothing!&#xD;
Help me get this train rolling! This is your chance to make a difference, to do more than just listen or complain. If you&amp;rsquo;re interested&amp;hellip; contact me at:&#xD;
mitch@mitchschneidersworld.com&amp;nbsp;and lets see what we can do...</description>
      <content:encoded>&amp;nbsp;[image]&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
I don&amp;rsquo;t know about you, but I&amp;rsquo;m long past &amp;lsquo;weary&amp;rsquo; when it comes to all this talk about the economy we&amp;rsquo;re forced to endure as our leaders &amp;ndash; and, would-be leaders &amp;ndash; drone on about what it&amp;rsquo;s going to take to &amp;lsquo;fix it.&amp;rsquo;&#xD;
If anyone really had an answer the economy would be fixed by now. Instead, it&amp;rsquo;s all starting to sound like the teacher&amp;nbsp;in the old Charlie Brown specials: the&amp;nbsp;"whaw, whaw, whaw..."&amp;nbsp;&#xD;
Instead of substance and success, it&amp;rsquo;s all posturing and pontificating. It is especially trying in the middle of the long recovery we are experiencing and just plain painful as we work our way through another election cycle.&#xD;
If you&amp;rsquo;re anything like I am, you&amp;rsquo;ve already made the decision to turn it off and tune it out. The only problem is&amp;hellip; I can&amp;rsquo;t. I can&amp;rsquo;t just turn &amp;ldquo;it&amp;rdquo; off. My brain won&amp;rsquo;t let me. Not without substituting something in its place and once these clowns started talking about how broken the economy is my convoluted mind began working on &amp;ldquo;the fix.&amp;rdquo;&#xD;
A bit presumptuous because I&amp;rsquo;m no world-class economist, I&amp;rsquo;ll agree. But, I&amp;rsquo;m not an automotive engineer either and I&amp;rsquo;ve still managed a long and relatively successful career built around the service, maintenance and repair of a host of vehicles I didn&amp;rsquo;t have the background or education to design.&#xD;
If it was broken and found its way to me it almost always left in better shape than when it arrived. It had to because I refused to quit until I had a solution! Now, the economy is broken and here&amp;rsquo;s the connection: Fixing stuff is what we do! So, is taking a shot at fixing the economy really as much of a stretch as it may seem?&#xD;
Somewhere in the back of my mind it isn&amp;rsquo;t. In fact, it&amp;rsquo;s obvious&amp;hellip; Apply the same skills and abilities that helped make us relatively good problem solvers and then get out there and&amp;nbsp;do&amp;nbsp;something!&#xD;
So, here it is&amp;hellip; &amp;ldquo;The Solution&amp;hellip;&amp;rdquo; or at least&amp;nbsp;a&amp;nbsp;solution, according to Mitch! It bubbled to the surface while listening to a short podcast by Robert Reich, entitled:&amp;nbsp;&amp;ldquo;Whose Got The Right Plan To Boost The Economy?&amp;rdquo;&amp;nbsp;(Number 16, &amp;nbsp;recorded 9-12-12)&#xD;
Actually, it was something I&amp;rsquo;ve been thinking about since American manufacturing first started migrating overseas.&amp;nbsp;[image]Interestingly enough, both Reich and I have come to the same conclusion. Both of us believe the key to our economic future is the return of American manufacturing jobs with salaries high enough to allow American workers to purchase the products they are ultimately and intimately involved in creating.&#xD;
According to Reich, the purchasing power of our middle class has been shrinking for the past thirty years &amp;ndash; a period of time that spans the leadership of both parties &amp;ndash; and stagnant for the past eight. Consequently, the problem our economy is facing isn&amp;rsquo;t a &amp;ldquo;Supply Side&amp;rdquo; problem, according to Reich. It&amp;rsquo;s a &amp;ldquo;Demand Side&amp;rdquo; problem, with the return of a strong manufacturing base as its solution.&#xD;
I agree&amp;hellip; But, just agreeing doesn&amp;rsquo;t necessarily provide a workable solution and here is where you, me and the Automotive Aftermarket all come together to provide a solution I not only believe&amp;nbsp;can&amp;nbsp;work, but one that&amp;nbsp;will&amp;nbsp;work if presented intelligently, supported properly and promoted aggressively!&#xD;
It all came together when our search for a new and more powerful marketing tool at the shop collided with Robert Reich's podcast...&#xD;
As some of you may have already discovered, finding and executing that &amp;ldquo;killer&amp;rdquo; marketing tool isn&amp;rsquo;t always that easy. So, I started by re-examining everything we do and when I got to warranty, I paused for a moment. After all, what more can you do when you already offer a 2-year/24,000 mile warrant: would a longer warranty really be the marketing edge I was looking for? And, then it came to me &amp;ndash; an opportunity far more compelling than something &amp;lsquo;just&amp;rsquo; for us and here it is.&#xD;
It starts with two questions: First, when it comes to quality of workmanship, productivity or the ability to innovate, is there anyone out there who really believes anyone in the world can compete a trained, educated, involved and highly motivated American factory worker when that factory worker is given the opportunity to compete?&#xD;
[image]I don&amp;rsquo;t&amp;hellip;&#xD;
Second, is there anyone out there who really believes we can&amp;rsquo;t compete when it comes to quality of product, workmanship, innovation or design:&amp;nbsp;especially,&amp;nbsp;in a Global Economy?&#xD;
Is there anyone who really believes that our manufacturing capability is somehow less than world-class if or when our workers are allowed the opportunity to compete?&#xD;
So, where is the disconnect?&#xD;
The disconnect is price. Or, at least, that&amp;rsquo;s what everyone keeps telling us. American workers are just too expensive: expensive enough to make American products too expensive. That&amp;rsquo;s why everything has moved overseas and that&amp;rsquo;s why the purchasing power of the American middle-class &amp;ndash; the only economic engine capable of restoring or sustaining the economy we once knew &amp;ndash; has moved with it!&#xD;
Well, here&amp;rsquo;s a way&amp;hellip; a way&amp;nbsp;our&amp;nbsp;segment of the aftermarket can help bring it back!&#xD;
We can demand products that are made here: manufactured or at least assembled in the United States. Quality products made in America by American workers!&#xD;
[image]Will those parts cost a few bucks more? I&amp;rsquo;m pretty sure they will, but the only way things are going to change is if we change them and the only way we can change them is by getting directly involved!&#xD;
A number of aftermarket companies have moved at least some of their production capacity overseas for what must what seem like obvious reasons. I want them to bring at least a portion of that capacity home! I don&amp;rsquo;t know about you, but my experience with a number of &amp;lsquo;off-shore&amp;rsquo; products has been less than stellar anyway.&#xD;
Realistically, the choice is clear: How many of you would choose a part made&amp;nbsp;outside&amp;nbsp;the United States over one made in Texas or Minnesota, Wisconsin or Wyoming, California or Colorado, New York or New Jersey, Alabama or Tennessee?&#xD;
Not many, I&amp;rsquo;ll bet.&#xD;
So, here is what I propose: If you are a manufacturer, give me a break!&#xD;
No, really, give me a break on the parts that are &amp;ldquo;Made in the USA.&amp;rdquo;[image]&amp;nbsp;Give me a break on the parts that are made here and let me know what that break is: how much you are willing to sacrifice. It doesn&amp;rsquo;t have to be a lot! Just a point or two&amp;hellip; Just enough to let me know you&amp;rsquo;d like to see manufacturing return to our shores as much as I would! Let me know and I&amp;rsquo;ll do whatever I can to see that every serious and responsible shop owner in the country is willing to sacrifice with you: willing to help bring those jobs home as well!&#xD;
If you are a Jobber or Warehouse Distributor, don&amp;rsquo;t just pass that discount through&amp;hellip; Match it! Match it or at least contribute to it and I&amp;rsquo;ll contribute with you. I&amp;rsquo;ll match that discount and offer a 3-year/36,000 mile warranty on ANY part manufactured or assembled within our borders and I will promote a program like this actively and aggressively anywhere and everywhere I can.&#xD;
Why? Because, I believe Americans would pay a couple of dollars more for a part that was made here in the United States by a company employing workers who live here in the United States, spending their paychecks and paying taxes on other things made here that will grow the economy and ultimately benefit us all!&#xD;
Unemployment is high: American factory workers want to get back to work and our factories are under capacity!&#xD;
Shipping costs continue to rise causing the difference in cost that exists between foreign products&amp;nbsp;brought&amp;nbsp;here and those Made in America to become less and less of a competitive factor.&#xD;
American consumers would rather buy American products: or, at least, that&amp;rsquo;s what they say and I think now is as good a time as any to put them to the test!&#xD;
We all want the economy to recover and the recession to end and here is something we can all do to move that process forward.&#xD;
It&amp;rsquo;s pretty simple really&amp;hellip;&#xD;
If you&amp;rsquo;re an Aftermarket Manufacturer, give me parts that are made in the United States by American workers. Help make those parts at least a little more affordable by removing as much cost as you can. If you are involved in the distribution industry, help make those parts more attractive by matching what the manufacturer has done. If you do, I&amp;rsquo;ll buy them, contribute to those allowances and then make those parts available to my clients along with a longer warranty and the very special story that goes along with them&amp;hellip;&#xD;
In fact, I&amp;rsquo;ll do more than that. I will promote it all proudly and aggressively and encourage every member of the repair community to join us.&#xD;
I&amp;rsquo;ll help you create the kind of &amp;ldquo;Demand Side Economics&amp;rdquo; Robert Reich is talking about, the kind that will put Americans back to work, the kind that will result in a re-birth of American manufacturing, the kind of re-birth that can and will end the recession.&#xD;
Give me Aftermarket parts that are Made In America: For Americans and I&amp;rsquo;ll Buy (And, sell&amp;nbsp;more) American!&#xD;
It doesn&amp;rsquo;t matter who you are. It doesn&amp;rsquo;t matter where you are in our industry: manufacturing, distribution or repair. All that matters is whether or not you care: whether or not you&amp;rsquo;re willing to do more than nothing!&#xD;
Help me get this train rolling! This is your chance to make a difference, to do more than just listen or complain. If you&amp;rsquo;re interested&amp;hellip; contact me at:&#xD;
mitch@mitchschneidersworld.com&amp;nbsp;and lets see what we can do...</content:encoded>
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      <pubDate>Thu, 22 Nov 2012 22:43:55 GMT</pubDate>
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&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
I don&amp;rsquo;t know about you, but I&amp;rsquo;m long past &amp;lsquo;weary&amp;rsquo; when it comes to all this talk about the economy we&amp;rsquo;re forced to endure as our leaders &amp;ndash; and, would-be leaders &amp;ndash; drone on about what it&amp;rsquo;s going to take to &amp;lsquo;fix it.&amp;rsquo;&#xD;
If anyone really had an answer the economy would be fixed by now. Instead, it&amp;rsquo;s all starting to sound like the teacher&amp;nbsp;in the old Charlie Brown specials: the&amp;nbsp;"whaw, whaw, whaw..."&amp;nbsp;&#xD;
Instead of substance and success, it&amp;rsquo;s all posturing and pontificating. It is especially trying in the middle of the long recovery we are experiencing and just plain painful as we work our way through another election cycle.&#xD;
If you&amp;rsquo;re anything like I am, you&amp;rsquo;ve already made the decision to turn it off and tune it out. The only problem is&amp;hellip; I can&amp;rsquo;t. I can&amp;rsquo;t just turn &amp;ldquo;it&amp;rdquo; off. My brain won&amp;rsquo;t let me. Not without substituting something in its place and once these clowns started talking about how broken the economy is my convoluted mind began working on &amp;ldquo;the fix.&amp;rdquo;&#xD;
A bit presumptuous because I&amp;rsquo;m no world-class economist, I&amp;rsquo;ll agree. But, I&amp;rsquo;m not an automotive engineer either and I&amp;rsquo;ve still managed a long and relatively successful career built around the service, maintenance and repair of a host of vehicles I didn&amp;rsquo;t have the background or education to design.&#xD;
If it was broken and found its way to me it almost always left in better shape than when it arrived. It had to because I refused to quit until I had a solution! Now, the economy is broken and here&amp;rsquo;s the connection: Fixing stuff is what we do! So, is taking a shot at fixing the economy really as much of a stretch as it may seem?&#xD;
Somewhere in the back of my mind it isn&amp;rsquo;t. In fact, it&amp;rsquo;s obvious&amp;hellip; Apply the same skills and abilities that helped make us relatively good problem solvers and then get out there and&amp;nbsp;do&amp;nbsp;something!&#xD;
So, here it is&amp;hellip; &amp;ldquo;The Solution&amp;hellip;&amp;rdquo; or at least&amp;nbsp;a&amp;nbsp;solution, according to Mitch! It bubbled to the surface while listening to a short podcast by Robert Reich, entitled:&amp;nbsp;&amp;ldquo;Whose Got The Right Plan To Boost The Economy?&amp;rdquo;&amp;nbsp;(Number 16, &amp;nbsp;recorded 9-12-12)&#xD;
Actually, it was something I&amp;rsquo;ve been thinking about since American manufacturing first started migrating overseas.&amp;nbsp;[image]Interestingly enough, both Reich and I have come to the same conclusion. Both of us believe the key to our economic future is the return of American manufacturing jobs with salaries high enough to allow American workers to purchase the products they are ultimately and intimately involved in creating.&#xD;
According to Reich, the purchasing power of our middle class has been shrinking for the past thirty years &amp;ndash; a period of time that spans the leadership of both parties &amp;ndash; and stagnant for the past eight. Consequently, the problem our economy is facing isn&amp;rsquo;t a &amp;ldquo;Supply Side&amp;rdquo; problem, according to Reich. It&amp;rsquo;s a &amp;ldquo;Demand Side&amp;rdquo; problem, with the return of a strong manufacturing base as its solution.&#xD;
I agree&amp;hellip; But, just agreeing doesn&amp;rsquo;t necessarily provide a workable solution and here is where you, me and the Automotive Aftermarket all come together to provide a solution I not only believe&amp;nbsp;can&amp;nbsp;work, but one that&amp;nbsp;will&amp;nbsp;work if presented intelligently, supported properly and promoted aggressively!&#xD;
It all came together when our search for a new and more powerful marketing tool at the shop collided with Robert Reich's podcast...&#xD;
As some of you may have already discovered, finding and executing that &amp;ldquo;killer&amp;rdquo; marketing tool isn&amp;rsquo;t always that easy. So, I started by re-examining everything we do and when I got to warranty, I paused for a moment. After all, what more can you do when you already offer a 2-year/24,000 mile warrant: would a longer warranty really be the marketing edge I was looking for? And, then it came to me &amp;ndash; an opportunity far more compelling than something &amp;lsquo;just&amp;rsquo; for us and here it is.&#xD;
It starts with two questions: First, when it comes to quality of workmanship, productivity or the ability to innovate, is there anyone out there who really believes anyone in the world can compete a trained, educated, involved and highly motivated American factory worker when that factory worker is given the opportunity to compete?&#xD;
[image]I don&amp;rsquo;t&amp;hellip;&#xD;
Second, is there anyone out there who really believes we can&amp;rsquo;t compete when it comes to quality of product, workmanship, innovation or design:&amp;nbsp;especially,&amp;nbsp;in a Global Economy?&#xD;
Is there anyone who really believes that our manufacturing capability is somehow less than world-class if or when our workers are allowed the opportunity to compete?&#xD;
So, where is the disconnect?&#xD;
The disconnect is price. Or, at least, that&amp;rsquo;s what everyone keeps telling us. American workers are just too expensive: expensive enough to make American products too expensive. That&amp;rsquo;s why everything has moved overseas and that&amp;rsquo;s why the purchasing power of the American middle-class &amp;ndash; the only economic engine capable of restoring or sustaining the economy we once knew &amp;ndash; has moved with it!&#xD;
Well, here&amp;rsquo;s a way&amp;hellip; a way&amp;nbsp;our&amp;nbsp;segment of the aftermarket can help bring it back!&#xD;
We can demand products that are made here: manufactured or at least assembled in the United States. Quality products made in America by American workers!&#xD;
[image]Will those parts cost a few bucks more? I&amp;rsquo;m pretty sure they will, but the only way things are going to change is if we change them and the only way we can change them is by getting directly involved!&#xD;
A number of aftermarket companies have moved at least some of their production capacity overseas for what must what seem like obvious reasons. I want them to bring at least a portion of that capacity home! I don&amp;rsquo;t know about you, but my experience with a number of &amp;lsquo;off-shore&amp;rsquo; products has been less than stellar anyway.&#xD;
Realistically, the choice is clear: How many of you would choose a part made&amp;nbsp;outside&amp;nbsp;the United States over one made in Texas or Minnesota, Wisconsin or Wyoming, California or Colorado, New York or New Jersey, Alabama or Tennessee?&#xD;
Not many, I&amp;rsquo;ll bet.&#xD;
So, here is what I propose: If you are a manufacturer, give me a break!&#xD;
No, really, give me a break on the parts that are &amp;ldquo;Made in the USA.&amp;rdquo;[image]&amp;nbsp;Give me a break on the parts that are made here and let me know what that break is: how much you are willing to sacrifice. It doesn&amp;rsquo;t have to be a lot! Just a point or two&amp;hellip; Just enough to let me know you&amp;rsquo;d like to see manufacturing return to our shores as much as I would! Let me know and I&amp;rsquo;ll do whatever I can to see that every serious and responsible shop owner in the country is willing to sacrifice with you: willing to help bring those jobs home as well!&#xD;
If you are a Jobber or Warehouse Distributor, don&amp;rsquo;t just pass that discount through&amp;hellip; Match it! Match it or at least contribute to it and I&amp;rsquo;ll contribute with you. I&amp;rsquo;ll match that discount and offer a 3-year/36,000 mile warranty on ANY part manufactured or assembled within our borders and I will promote a program like this actively and aggressively anywhere and everywhere I can.&#xD;
Why? Because, I believe Americans would pay a couple of dollars more for a part that was made here in the United States by a company employing workers who live here in the United States, spending their paychecks and paying taxes on other things made here that will grow the economy and ultimately benefit us all!&#xD;
Unemployment is high: American factory workers want to get back to work and our factories are under capacity!&#xD;
Shipping costs continue to rise causing the difference in cost that exists between foreign products&amp;nbsp;brought&amp;nbsp;here and those Made in America to become less and less of a competitive factor.&#xD;
American consumers would rather buy American products: or, at least, that&amp;rsquo;s what they say and I think now is as good a time as any to put them to the test!&#xD;
We all want the economy to recover and the recession to end and here is something we can all do to move that process forward.&#xD;
It&amp;rsquo;s pretty simple really&amp;hellip;&#xD;
If you&amp;rsquo;re an Aftermarket Manufacturer, give me parts that are made in the United States by American workers. Help make those parts at least a little more affordable by removing as much cost as you can. If you are involved in the distribution industry, help make those parts more attractive by matching what the manufacturer has done. If you do, I&amp;rsquo;ll buy them, contribute to those allowances and then make those parts available to my clients along with a longer warranty and the very special story that goes along with them&amp;hellip;&#xD;
In fact, I&amp;rsquo;ll do more than that. I will promote it all proudly and aggressively and encourage every member of the repair community to join us.&#xD;
I&amp;rsquo;ll help you create the kind of &amp;ldquo;Demand Side Economics&amp;rdquo; Robert Reich is talking about, the kind that will put Americans back to work, the kind that will result in a re-birth of American manufacturing, the kind of re-birth that can and will end the recession.&#xD;
Give me Aftermarket parts that are Made In America: For Americans and I&amp;rsquo;ll Buy (And, sell&amp;nbsp;more) American!&#xD;
It doesn&amp;rsquo;t matter who you are. It doesn&amp;rsquo;t matter where you are in our industry: manufacturing, distribution or repair. All that matters is whether or not you care: whether or not you&amp;rsquo;re willing to do more than nothing!&#xD;
Help me get this train rolling! This is your chance to make a difference, to do more than just listen or complain. If you&amp;rsquo;re interested&amp;hellip; contact me at:&#xD;
mitch@mitchschneidersworld.com&amp;nbsp;and lets see what we can do...</media:description>
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      <title>On PURPOSE...</title>
      <link>http://workshop.search-autoparts.com/_On-PURPOSE/blog/6469587/31710.html</link>
      <description>[image]&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;ldquo;This is the true joy in life, the being used for a purpose recognized by yourself as a mighty one; the being thoroughly worn out before you are thrown on the scrap heap; the being a force of nature instead of a feverish selfish little clod of ailments and grievances complaining that the world will not devote itself to making you happy&amp;hellip;&amp;rdquo;&amp;nbsp;&amp;nbsp; &#xD;
George Bernard Shaw&#xD;
&amp;nbsp;&#xD;
Have you ever been so captured by an idea it grabs you by the belt and just won&amp;rsquo;t let you go?&#xD;
Have you ever had a concept so completely take over your consciousness it bars the door allowing nothing else in: no room for anything else large or small? Something so profound everything you see, everything you do, everything you think about falls into its orbit and is shrouded in its shadow?&#xD;
I have, and more than once&amp;hellip;[image]&#xD;
In fact, I have a history of &amp;lsquo;big&amp;rsquo; ideas, monumental concepts, and epic projects: some I&amp;rsquo;ve acted upon and others, sadly, I have not. I started an association of qualified automotive repair technicians in the mid-eighties; a group of consummate professionals who believed in this industry and the craft they had been called to. It was one of the most profoundly satisfying things I&amp;rsquo;ve ever done. It preceded the emergence of the Internet, as we now know it by just a few years: just enough to allow the costs involved in communicating with our members to cripple our growth.&#xD;
Whatever else it was or could have been it paved the way for others to follow and made the idea of an international network of automotive technicians seem attainable: almost reasonable.&#xD;
I&amp;rsquo;ve written about change and growth, respect and pride to an industry in dire need of confidence and reassurance and tried hard to uphold the highest standards of professional performance as an example of what we could achieve if we were willing to do whatever was necessary to stand at the top of that mountain.&#xD;
I served as the Director of what was at the time the largest network of professional technicians and shop owners in the country and I continue to write, guide, cajole, coerce and lead perhaps the most talented group of entrepreneurs and craftsmen on the planet &amp;ndash; too many of whom take the term &amp;ldquo;independent&amp;rdquo; far too seriously, at the cost of ignoring the critical importance of the notion of &amp;ldquo;interdependence.&amp;rdquo;&#xD;
I keep throwing myself against the Temple wall trying hard to elevate an industry and all those who struggle to succeed within it to become somehow more and better because they deserve nothing less &amp;ndash; you deserve nothing less &amp;ndash; and, because I know no other way. You see I can&amp;rsquo;t help myself. I think too much and then find myself compelled to act on the continual stream of ideas that flows through my mind.&#xD;
I do it because I can&amp;rsquo;t help myself. I do it because it needs to be done. I do it on purpose because it appears that making a difference is my purpose![image]&#xD;
I&amp;rsquo;ve just had another such idea&amp;hellip; another epic concept: something new, something else that will allow me no peace, no rest, no respite until I share it. Something I believe &amp;ndash; something I know &amp;ndash; can and will change not only the industry I serve, but nation I love as well. It is elegant in its simplicity&amp;hellip; So basic, so elemental, it should have been obvious to almost everyone and yet it has chosen me to torment.&#xD;
I will be sharing it with within the next couple of days, hoping we can build the support success will require from across the Aftermarket: capital &amp;ldquo;A.&amp;rdquo;&#xD;
Please watch and listen for the explanation and updates that will follow.&#xD;
Until then, remember this is our nation. It doesn&amp;rsquo;t belong to the politicians, political hacks or pundits. Its course isn&amp;rsquo;t charted by &amp;lsquo;talking heads,&amp;rsquo; commentators or comedians. The circumstances we presently endure may not be of our making, but the future is ours to chart, ours to write, if we have the vision to see it and can find the courage to turn that vision into reality.&#xD;
Don&amp;rsquo;t abdicate that responsibility. People have died to ensure that sacred privilege. Don&amp;rsquo;t trust our leaders to place our Nation&amp;rsquo;s best interest above their own. Too many have already demonstrated they are unable or unwilling. By failing to accept the responsibilities that walk hand-in-hand with citizenship: by failing to do the hard work necessary to ensure a better future, others have moved into the vacuum that was left and ensured their selfish interests would be served first.&#xD;
What is best for the individual isn&amp;rsquo;t necessarily what is best for the Nation. But, when executed properly, responsibly and with justice for all people: what is best for this Nation is almost always best for everyone.&#xD;
Thank you for stopping by&amp;hellip; and, remember, I&amp;rsquo;ll be moving to my new home (still under construction) at: http://mitchschneidersworld.com where I&amp;rsquo;ll be doing my best to provide you with the same humor, insight, blogs, videos and the same great columns I&amp;rsquo;ve been writing to and for you for almost thirty years! So, come by and hang out for a while&amp;hellip; I think you&amp;rsquo;ll like I&amp;rsquo;m doing with the place.&#xD;
Till then, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like. There is probably a very good reason you don&amp;rsquo;t like them and you don&amp;rsquo;t really need to find out what that reason is!</description>
      <content:encoded>[image]&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;ldquo;This is the true joy in life, the being used for a purpose recognized by yourself as a mighty one; the being thoroughly worn out before you are thrown on the scrap heap; the being a force of nature instead of a feverish selfish little clod of ailments and grievances complaining that the world will not devote itself to making you happy&amp;hellip;&amp;rdquo;&amp;nbsp;&amp;nbsp; &#xD;
George Bernard Shaw&#xD;
&amp;nbsp;&#xD;
Have you ever been so captured by an idea it grabs you by the belt and just won&amp;rsquo;t let you go?&#xD;
Have you ever had a concept so completely take over your consciousness it bars the door allowing nothing else in: no room for anything else large or small? Something so profound everything you see, everything you do, everything you think about falls into its orbit and is shrouded in its shadow?&#xD;
I have, and more than once&amp;hellip;[image]&#xD;
In fact, I have a history of &amp;lsquo;big&amp;rsquo; ideas, monumental concepts, and epic projects: some I&amp;rsquo;ve acted upon and others, sadly, I have not. I started an association of qualified automotive repair technicians in the mid-eighties; a group of consummate professionals who believed in this industry and the craft they had been called to. It was one of the most profoundly satisfying things I&amp;rsquo;ve ever done. It preceded the emergence of the Internet, as we now know it by just a few years: just enough to allow the costs involved in communicating with our members to cripple our growth.&#xD;
Whatever else it was or could have been it paved the way for others to follow and made the idea of an international network of automotive technicians seem attainable: almost reasonable.&#xD;
I&amp;rsquo;ve written about change and growth, respect and pride to an industry in dire need of confidence and reassurance and tried hard to uphold the highest standards of professional performance as an example of what we could achieve if we were willing to do whatever was necessary to stand at the top of that mountain.&#xD;
I served as the Director of what was at the time the largest network of professional technicians and shop owners in the country and I continue to write, guide, cajole, coerce and lead perhaps the most talented group of entrepreneurs and craftsmen on the planet &amp;ndash; too many of whom take the term &amp;ldquo;independent&amp;rdquo; far too seriously, at the cost of ignoring the critical importance of the notion of &amp;ldquo;interdependence.&amp;rdquo;&#xD;
I keep throwing myself against the Temple wall trying hard to elevate an industry and all those who struggle to succeed within it to become somehow more and better because they deserve nothing less &amp;ndash; you deserve nothing less &amp;ndash; and, because I know no other way. You see I can&amp;rsquo;t help myself. I think too much and then find myself compelled to act on the continual stream of ideas that flows through my mind.&#xD;
I do it because I can&amp;rsquo;t help myself. I do it because it needs to be done. I do it on purpose because it appears that making a difference is my purpose![image]&#xD;
I&amp;rsquo;ve just had another such idea&amp;hellip; another epic concept: something new, something else that will allow me no peace, no rest, no respite until I share it. Something I believe &amp;ndash; something I know &amp;ndash; can and will change not only the industry I serve, but nation I love as well. It is elegant in its simplicity&amp;hellip; So basic, so elemental, it should have been obvious to almost everyone and yet it has chosen me to torment.&#xD;
I will be sharing it with within the next couple of days, hoping we can build the support success will require from across the Aftermarket: capital &amp;ldquo;A.&amp;rdquo;&#xD;
Please watch and listen for the explanation and updates that will follow.&#xD;
Until then, remember this is our nation. It doesn&amp;rsquo;t belong to the politicians, political hacks or pundits. Its course isn&amp;rsquo;t charted by &amp;lsquo;talking heads,&amp;rsquo; commentators or comedians. The circumstances we presently endure may not be of our making, but the future is ours to chart, ours to write, if we have the vision to see it and can find the courage to turn that vision into reality.&#xD;
Don&amp;rsquo;t abdicate that responsibility. People have died to ensure that sacred privilege. Don&amp;rsquo;t trust our leaders to place our Nation&amp;rsquo;s best interest above their own. Too many have already demonstrated they are unable or unwilling. By failing to accept the responsibilities that walk hand-in-hand with citizenship: by failing to do the hard work necessary to ensure a better future, others have moved into the vacuum that was left and ensured their selfish interests would be served first.&#xD;
What is best for the individual isn&amp;rsquo;t necessarily what is best for the Nation. But, when executed properly, responsibly and with justice for all people: what is best for this Nation is almost always best for everyone.&#xD;
Thank you for stopping by&amp;hellip; and, remember, I&amp;rsquo;ll be moving to my new home (still under construction) at: http://mitchschneidersworld.com where I&amp;rsquo;ll be doing my best to provide you with the same humor, insight, blogs, videos and the same great columns I&amp;rsquo;ve been writing to and for you for almost thirty years! So, come by and hang out for a while&amp;hellip; I think you&amp;rsquo;ll like I&amp;rsquo;m doing with the place.&#xD;
Till then, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like. There is probably a very good reason you don&amp;rsquo;t like them and you don&amp;rsquo;t really need to find out what that reason is!</content:encoded>
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      <pubDate>Mon, 19 Nov 2012 11:29:22 GMT</pubDate>
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&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;nbsp;&#xD;
&amp;ldquo;This is the true joy in life, the being used for a purpose recognized by yourself as a mighty one; the being thoroughly worn out before you are thrown on the scrap heap; the being a force of nature instead of a feverish selfish little clod of ailments and grievances complaining that the world will not devote itself to making you happy&amp;hellip;&amp;rdquo;&amp;nbsp;&amp;nbsp; &#xD;
George Bernard Shaw&#xD;
&amp;nbsp;&#xD;
Have you ever been so captured by an idea it grabs you by the belt and just won&amp;rsquo;t let you go?&#xD;
Have you ever had a concept so completely take over your consciousness it bars the door allowing nothing else in: no room for anything else large or small? Something so profound everything you see, everything you do, everything you think about falls into its orbit and is shrouded in its shadow?&#xD;
I have, and more than once&amp;hellip;[image]&#xD;
In fact, I have a history of &amp;lsquo;big&amp;rsquo; ideas, monumental concepts, and epic projects: some I&amp;rsquo;ve acted upon and others, sadly, I have not. I started an association of qualified automotive repair technicians in the mid-eighties; a group of consummate professionals who believed in this industry and the craft they had been called to. It was one of the most profoundly satisfying things I&amp;rsquo;ve ever done. It preceded the emergence of the Internet, as we now know it by just a few years: just enough to allow the costs involved in communicating with our members to cripple our growth.&#xD;
Whatever else it was or could have been it paved the way for others to follow and made the idea of an international network of automotive technicians seem attainable: almost reasonable.&#xD;
I&amp;rsquo;ve written about change and growth, respect and pride to an industry in dire need of confidence and reassurance and tried hard to uphold the highest standards of professional performance as an example of what we could achieve if we were willing to do whatever was necessary to stand at the top of that mountain.&#xD;
I served as the Director of what was at the time the largest network of professional technicians and shop owners in the country and I continue to write, guide, cajole, coerce and lead perhaps the most talented group of entrepreneurs and craftsmen on the planet &amp;ndash; too many of whom take the term &amp;ldquo;independent&amp;rdquo; far too seriously, at the cost of ignoring the critical importance of the notion of &amp;ldquo;interdependence.&amp;rdquo;&#xD;
I keep throwing myself against the Temple wall trying hard to elevate an industry and all those who struggle to succeed within it to become somehow more and better because they deserve nothing less &amp;ndash; you deserve nothing less &amp;ndash; and, because I know no other way. You see I can&amp;rsquo;t help myself. I think too much and then find myself compelled to act on the continual stream of ideas that flows through my mind.&#xD;
I do it because I can&amp;rsquo;t help myself. I do it because it needs to be done. I do it on purpose because it appears that making a difference is my purpose![image]&#xD;
I&amp;rsquo;ve just had another such idea&amp;hellip; another epic concept: something new, something else that will allow me no peace, no rest, no respite until I share it. Something I believe &amp;ndash; something I know &amp;ndash; can and will change not only the industry I serve, but nation I love as well. It is elegant in its simplicity&amp;hellip; So basic, so elemental, it should have been obvious to almost everyone and yet it has chosen me to torment.&#xD;
I will be sharing it with within the next couple of days, hoping we can build the support success will require from across the Aftermarket: capital &amp;ldquo;A.&amp;rdquo;&#xD;
Please watch and listen for the explanation and updates that will follow.&#xD;
Until then, remember this is our nation. It doesn&amp;rsquo;t belong to the politicians, political hacks or pundits. Its course isn&amp;rsquo;t charted by &amp;lsquo;talking heads,&amp;rsquo; commentators or comedians. The circumstances we presently endure may not be of our making, but the future is ours to chart, ours to write, if we have the vision to see it and can find the courage to turn that vision into reality.&#xD;
Don&amp;rsquo;t abdicate that responsibility. People have died to ensure that sacred privilege. Don&amp;rsquo;t trust our leaders to place our Nation&amp;rsquo;s best interest above their own. Too many have already demonstrated they are unable or unwilling. By failing to accept the responsibilities that walk hand-in-hand with citizenship: by failing to do the hard work necessary to ensure a better future, others have moved into the vacuum that was left and ensured their selfish interests would be served first.&#xD;
What is best for the individual isn&amp;rsquo;t necessarily what is best for the Nation. But, when executed properly, responsibly and with justice for all people: what is best for this Nation is almost always best for everyone.&#xD;
Thank you for stopping by&amp;hellip; and, remember, I&amp;rsquo;ll be moving to my new home (still under construction) at: http://mitchschneidersworld.com where I&amp;rsquo;ll be doing my best to provide you with the same humor, insight, blogs, videos and the same great columns I&amp;rsquo;ve been writing to and for you for almost thirty years! So, come by and hang out for a while&amp;hellip; I think you&amp;rsquo;ll like I&amp;rsquo;m doing with the place.&#xD;
Till then, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like. There is probably a very good reason you don&amp;rsquo;t like them and you don&amp;rsquo;t really need to find out what that reason is!</media:description>
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      <title>Free Fall...</title>
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      <description>I&amp;rsquo;m not afraid of heights. I should be, but I&amp;rsquo;m not&amp;hellip;&#xD;
&amp;nbsp;&#xD;
That doesn&amp;rsquo;t mean I enjoy finding myself perched up above the world so high: feet pressed tightly together, back against the wall, fingers desperately searching for something to grab hold of &amp;ndash; anything to grab hold off &amp;ndash; on the ledge of an unenclosed aerie somewhere.&#xD;
Nothing could be further from the truth.&#xD;
It isn&amp;rsquo;t that I have no fear of heights or the dangers inherent in falling that precipitates that anxiety&amp;hellip; Everyone should experience at least some apprehension when they are getting ready to climb over the railing or step off the ledge. Anything less should be a healthy reason for concern.&#xD;
I understand that rush of anxiety because I&amp;rsquo;ve felt it before, more than once.&#xD;
It isn&amp;rsquo;t the fear of falling I have to overcome that inhibits me from crawling to the edge of the abyss&amp;hellip; It is the overwhelming belief that I can step off the edge and actually fly that scares the hell out of me!&#xD;
[image]&#xD;
You see whenever I find myself standing on that ledge, looking down with my toes curled tightly over the edge, I not only know I can fly&amp;hellip; I can&amp;rsquo;t wait to prove it!&#xD;
Realistically, this is not the healthiest of neuroses.&amp;nbsp; But, rather than allow it to cripple me: to prevent me from ever looking out over some of the incredible panoramas I&amp;rsquo;ve been privileged to experience; I recognize and embrace my fears, take a deep breath, approach the edge, confront the desire to jump, white-knuckle the railing, and hold on to whatever I can find with every ounce of strength I can muster!&#xD;
Don&amp;rsquo;t worry. I&amp;rsquo;m not crazy enough to step off the ledge, at least not yet. I know I can&amp;rsquo;t really fly and perhaps more important, I know what would happen if I was delusional enough to try!&#xD;
I also recognize how important it is to overcome the fear, apprehension and anxiety associated with finding yourself on the edge. More than that, I finally understand just how important it is to put yourself there in order to test yourself: in order to overcome.&#xD;
If you&amp;rsquo;re a shop owner you may understand what that really means: to you, your family, your employees, your clients and your community.&#xD;
When you find yourself standing in the driveway, ready to unlock the door and swing the gate open, you&amp;rsquo;ve already reached the mouth of the cave and walked out on to the ledge. You&amp;rsquo;re already poised at the precipice. And, when you step inside, across that threshold, you&amp;rsquo;ve essentially climbed over the railing and allowed gravity to take its course. You&amp;rsquo;ve already stepped off the observation deck or the side of the mountain.&#xD;
Unless you&amp;rsquo;re expecting the call, you don&amp;rsquo;t know who is calling when the phone rings. And, unless that client has called, you have no idea what&amp;rsquo;s wrong with that &amp;rsquo;08 Camry that just pulled down the driveway. &amp;nbsp;&#xD;
The minute you engage you&amp;rsquo;re in free-fall and unless you are a B.A.S.E.-Jumper and your chute is packed properly, you&amp;rsquo;re pretty much on your own.&#xD;
[image]&#xD;
But, that isn&amp;rsquo;t the real issue, is it? We&amp;rsquo;re all forced to step off the cliff&amp;hellip; Or, that bridge&amp;hellip; Or, the antennae or ledge from time to time, aren&amp;rsquo;t we? We&amp;rsquo;re all forced to deal with the unknown: the incomprehensible.&#xD;
If we are reluctant to call it &amp;ldquo;Life,&amp;rdquo; we should feel comfortable simply calling it entrepreneurship; or, maybe even just business.&#xD;
The truth is we can&amp;rsquo;t move forward without leaning forward, and we cannot lean forward without the risk of falling. The risk is just as real as the fear and both must be conquered before movement of any kind can or will occur.&#xD;
I&amp;rsquo;m not altogether comfortable with that, but I am unwilling to forgo the possible wonder and beauty that surrounds us all by surrendering myself to the natural fear of falling or the desire to fly.&#xD;
Being out there on the edge is more than worth it.&#xD;
[image]Besides, Free Falling is only uncomfortable if you are continually looking down at the rapidly approaching terrain. It isn&amp;rsquo;t nearly as bad if you choose to look out and around! And, who knows, if you&amp;rsquo;re clever enough to have a parachute: one that works, there is no end to the beauty and wonder that&amp;rsquo;s out there&amp;hellip; No limit to what you might see!&#xD;
I&amp;rsquo;m packing my parachute and stepping out off that ledge yet again. As of January 1, 2013, I will no longer be writing for Motor Age, Aftermarket Business and Advanstar. But, that doesn&amp;rsquo;t mean I will no longer be writing.&#xD;
You will find me busily at work in my new home (still under construction): http://mitchschneidersworld.com.&amp;nbsp;I&amp;rsquo;m going to do my best to furnish MitchSchneidersWorld.com with humor, insight, blogs, videos and the same great columns written to and for you. So, come by and hang out for a while&amp;hellip; I think you&amp;rsquo;ll like I&amp;rsquo;ve done with the place.&#xD;
Till then, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like. There is probably a very good reason you don&amp;rsquo;t like them and you don&amp;rsquo;t really need to find out what that reason is!</description>
      <content:encoded>I&amp;rsquo;m not afraid of heights. I should be, but I&amp;rsquo;m not&amp;hellip;&#xD;
&amp;nbsp;&#xD;
That doesn&amp;rsquo;t mean I enjoy finding myself perched up above the world so high: feet pressed tightly together, back against the wall, fingers desperately searching for something to grab hold of &amp;ndash; anything to grab hold off &amp;ndash; on the ledge of an unenclosed aerie somewhere.&#xD;
Nothing could be further from the truth.&#xD;
It isn&amp;rsquo;t that I have no fear of heights or the dangers inherent in falling that precipitates that anxiety&amp;hellip; Everyone should experience at least some apprehension when they are getting ready to climb over the railing or step off the ledge. Anything less should be a healthy reason for concern.&#xD;
I understand that rush of anxiety because I&amp;rsquo;ve felt it before, more than once.&#xD;
It isn&amp;rsquo;t the fear of falling I have to overcome that inhibits me from crawling to the edge of the abyss&amp;hellip; It is the overwhelming belief that I can step off the edge and actually fly that scares the hell out of me!&#xD;
[image]&#xD;
You see whenever I find myself standing on that ledge, looking down with my toes curled tightly over the edge, I not only know I can fly&amp;hellip; I can&amp;rsquo;t wait to prove it!&#xD;
Realistically, this is not the healthiest of neuroses.&amp;nbsp; But, rather than allow it to cripple me: to prevent me from ever looking out over some of the incredible panoramas I&amp;rsquo;ve been privileged to experience; I recognize and embrace my fears, take a deep breath, approach the edge, confront the desire to jump, white-knuckle the railing, and hold on to whatever I can find with every ounce of strength I can muster!&#xD;
Don&amp;rsquo;t worry. I&amp;rsquo;m not crazy enough to step off the ledge, at least not yet. I know I can&amp;rsquo;t really fly and perhaps more important, I know what would happen if I was delusional enough to try!&#xD;
I also recognize how important it is to overcome the fear, apprehension and anxiety associated with finding yourself on the edge. More than that, I finally understand just how important it is to put yourself there in order to test yourself: in order to overcome.&#xD;
If you&amp;rsquo;re a shop owner you may understand what that really means: to you, your family, your employees, your clients and your community.&#xD;
When you find yourself standing in the driveway, ready to unlock the door and swing the gate open, you&amp;rsquo;ve already reached the mouth of the cave and walked out on to the ledge. You&amp;rsquo;re already poised at the precipice. And, when you step inside, across that threshold, you&amp;rsquo;ve essentially climbed over the railing and allowed gravity to take its course. You&amp;rsquo;ve already stepped off the observation deck or the side of the mountain.&#xD;
Unless you&amp;rsquo;re expecting the call, you don&amp;rsquo;t know who is calling when the phone rings. And, unless that client has called, you have no idea what&amp;rsquo;s wrong with that &amp;rsquo;08 Camry that just pulled down the driveway. &amp;nbsp;&#xD;
The minute you engage you&amp;rsquo;re in free-fall and unless you are a B.A.S.E.-Jumper and your chute is packed properly, you&amp;rsquo;re pretty much on your own.&#xD;
[image]&#xD;
But, that isn&amp;rsquo;t the real issue, is it? We&amp;rsquo;re all forced to step off the cliff&amp;hellip; Or, that bridge&amp;hellip; Or, the antennae or ledge from time to time, aren&amp;rsquo;t we? We&amp;rsquo;re all forced to deal with the unknown: the incomprehensible.&#xD;
If we are reluctant to call it &amp;ldquo;Life,&amp;rdquo; we should feel comfortable simply calling it entrepreneurship; or, maybe even just business.&#xD;
The truth is we can&amp;rsquo;t move forward without leaning forward, and we cannot lean forward without the risk of falling. The risk is just as real as the fear and both must be conquered before movement of any kind can or will occur.&#xD;
I&amp;rsquo;m not altogether comfortable with that, but I am unwilling to forgo the possible wonder and beauty that surrounds us all by surrendering myself to the natural fear of falling or the desire to fly.&#xD;
Being out there on the edge is more than worth it.&#xD;
[image]Besides, Free Falling is only uncomfortable if you are continually looking down at the rapidly approaching terrain. It isn&amp;rsquo;t nearly as bad if you choose to look out and around! And, who knows, if you&amp;rsquo;re clever enough to have a parachute: one that works, there is no end to the beauty and wonder that&amp;rsquo;s out there&amp;hellip; No limit to what you might see!&#xD;
I&amp;rsquo;m packing my parachute and stepping out off that ledge yet again. As of January 1, 2013, I will no longer be writing for Motor Age, Aftermarket Business and Advanstar. But, that doesn&amp;rsquo;t mean I will no longer be writing.&#xD;
You will find me busily at work in my new home (still under construction): http://mitchschneidersworld.com.&amp;nbsp;I&amp;rsquo;m going to do my best to furnish MitchSchneidersWorld.com with humor, insight, blogs, videos and the same great columns written to and for you. So, come by and hang out for a while&amp;hellip; I think you&amp;rsquo;ll like I&amp;rsquo;ve done with the place.&#xD;
Till then, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like. There is probably a very good reason you don&amp;rsquo;t like them and you don&amp;rsquo;t really need to find out what that reason is!</content:encoded>
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      <pubDate>Sun, 18 Nov 2012 04:20:16 GMT</pubDate>
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        <media:description>I&amp;rsquo;m not afraid of heights. I should be, but I&amp;rsquo;m not&amp;hellip;&#xD;
&amp;nbsp;&#xD;
That doesn&amp;rsquo;t mean I enjoy finding myself perched up above the world so high: feet pressed tightly together, back against the wall, fingers desperately searching for something to grab hold of &amp;ndash; anything to grab hold off &amp;ndash; on the ledge of an unenclosed aerie somewhere.&#xD;
Nothing could be further from the truth.&#xD;
It isn&amp;rsquo;t that I have no fear of heights or the dangers inherent in falling that precipitates that anxiety&amp;hellip; Everyone should experience at least some apprehension when they are getting ready to climb over the railing or step off the ledge. Anything less should be a healthy reason for concern.&#xD;
I understand that rush of anxiety because I&amp;rsquo;ve felt it before, more than once.&#xD;
It isn&amp;rsquo;t the fear of falling I have to overcome that inhibits me from crawling to the edge of the abyss&amp;hellip; It is the overwhelming belief that I can step off the edge and actually fly that scares the hell out of me!&#xD;
[image]&#xD;
You see whenever I find myself standing on that ledge, looking down with my toes curled tightly over the edge, I not only know I can fly&amp;hellip; I can&amp;rsquo;t wait to prove it!&#xD;
Realistically, this is not the healthiest of neuroses.&amp;nbsp; But, rather than allow it to cripple me: to prevent me from ever looking out over some of the incredible panoramas I&amp;rsquo;ve been privileged to experience; I recognize and embrace my fears, take a deep breath, approach the edge, confront the desire to jump, white-knuckle the railing, and hold on to whatever I can find with every ounce of strength I can muster!&#xD;
Don&amp;rsquo;t worry. I&amp;rsquo;m not crazy enough to step off the ledge, at least not yet. I know I can&amp;rsquo;t really fly and perhaps more important, I know what would happen if I was delusional enough to try!&#xD;
I also recognize how important it is to overcome the fear, apprehension and anxiety associated with finding yourself on the edge. More than that, I finally understand just how important it is to put yourself there in order to test yourself: in order to overcome.&#xD;
If you&amp;rsquo;re a shop owner you may understand what that really means: to you, your family, your employees, your clients and your community.&#xD;
When you find yourself standing in the driveway, ready to unlock the door and swing the gate open, you&amp;rsquo;ve already reached the mouth of the cave and walked out on to the ledge. You&amp;rsquo;re already poised at the precipice. And, when you step inside, across that threshold, you&amp;rsquo;ve essentially climbed over the railing and allowed gravity to take its course. You&amp;rsquo;ve already stepped off the observation deck or the side of the mountain.&#xD;
Unless you&amp;rsquo;re expecting the call, you don&amp;rsquo;t know who is calling when the phone rings. And, unless that client has called, you have no idea what&amp;rsquo;s wrong with that &amp;rsquo;08 Camry that just pulled down the driveway. &amp;nbsp;&#xD;
The minute you engage you&amp;rsquo;re in free-fall and unless you are a B.A.S.E.-Jumper and your chute is packed properly, you&amp;rsquo;re pretty much on your own.&#xD;
[image]&#xD;
But, that isn&amp;rsquo;t the real issue, is it? We&amp;rsquo;re all forced to step off the cliff&amp;hellip; Or, that bridge&amp;hellip; Or, the antennae or ledge from time to time, aren&amp;rsquo;t we? We&amp;rsquo;re all forced to deal with the unknown: the incomprehensible.&#xD;
If we are reluctant to call it &amp;ldquo;Life,&amp;rdquo; we should feel comfortable simply calling it entrepreneurship; or, maybe even just business.&#xD;
The truth is we can&amp;rsquo;t move forward without leaning forward, and we cannot lean forward without the risk of falling. The risk is just as real as the fear and both must be conquered before movement of any kind can or will occur.&#xD;
I&amp;rsquo;m not altogether comfortable with that, but I am unwilling to forgo the possible wonder and beauty that surrounds us all by surrendering myself to the natural fear of falling or the desire to fly.&#xD;
Being out there on the edge is more than worth it.&#xD;
[image]Besides, Free Falling is only uncomfortable if you are continually looking down at the rapidly approaching terrain. It isn&amp;rsquo;t nearly as bad if you choose to look out and around! And, who knows, if you&amp;rsquo;re clever enough to have a parachute: one that works, there is no end to the beauty and wonder that&amp;rsquo;s out there&amp;hellip; No limit to what you might see!&#xD;
I&amp;rsquo;m packing my parachute and stepping out off that ledge yet again. As of January 1, 2013, I will no longer be writing for Motor Age, Aftermarket Business and Advanstar. But, that doesn&amp;rsquo;t mean I will no longer be writing.&#xD;
You will find me busily at work in my new home (still under construction): http://mitchschneidersworld.com.&amp;nbsp;I&amp;rsquo;m going to do my best to furnish MitchSchneidersWorld.com with humor, insight, blogs, videos and the same great columns written to and for you. So, come by and hang out for a while&amp;hellip; I think you&amp;rsquo;ll like I&amp;rsquo;ve done with the place.&#xD;
Till then, stay well, take care, make money, have fun and don&amp;rsquo;t do business with anyone you don&amp;rsquo;t like. There is probably a very good reason you don&amp;rsquo;t like them and you don&amp;rsquo;t really need to find out what that reason is!</media:description>
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      <title>Base Jumping - Flying</title>
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      <dc:creator>Mitchelljs</dc:creator>
      <dc:date>2012-11-18T03:49:51Z</dc:date>
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      <title>Weapons and Warriors...</title>
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      <description>Weapons and Warriors...&#xD;
There are few things more compelling than having a telephone ringtone splash ice water in your face in the middle of the night or the sound you&amp;rsquo;ve associated with your IM: Instant Messaging, shatter your reverie, rest or concentration. Both alert you to the possibility of something urgent going on somewhere in the universe: something you should probably be aware of.&amp;nbsp;&#xD;
This time it was the IM ringtone that dragged me away from Meet The Press this morning and the political railing swirling around the latest campaign gaff (Doesn't really matter who stepped on the landline or even which landline they stepped on does it?). It was our son and daughter-in-law letting us know that Ryan had just finished the race they had flown cross-country to compete in and that for the first time he had finished first in his age group: certainly, worth the interruption.&#xD;
You see, Ryan is a Triathlete... A three-time IronMan, actually. And, after watching him and the the hundreds (In some cases, thousands!) of other athletes who challenge their psyche and punish their bodies every time they compete, the simple act of finding the Finish Line is nothing less than spectacular!&amp;nbsp;&#xD;
[image]&#xD;
It is especially gratifying in Ryan's case because he is not a 'natural athlete.' Sure, he played soccer and tennis and a host of other organized sports while he was growing up. But, he was one of those kids who had to really work hard to make the team and then earn time on the field at the level he relentlessly pursued. In other words, through sheer force of will. Whatever he may have lacked in genetics, skill or natural ability he made up for in courage, heart and determination.&#xD;
Because the desire to compete... and, then succeed - please note: I purposely substituted&amp;nbsp; 'succeed' for 'win!' - was so strong, he has always managed to persevere and that kind of Warrior's Spirit has served him well over the years and made him an important part of every organization he has ever been a part of.&#xD;
There are a lot of parallels between what you and I do everyday and Ryan's success this morning, perhaps more then even I am aware of.&amp;nbsp;&#xD;
Champions - Warriors - will succeed when others fail not solely because they have the skill or the ability to win: but, because as, Harvey Mackay, so aptly put it, because &amp;ldquo;they have too much pride to lose.&amp;rdquo; Warriors will find a way because they don't stop looking when everyone else has. They will find a way because they never lose sight of what they are fighting for. They will find a way when unforeseen obstacles block the way or their tools or weapons fail them. They will find a way... Or, create a new way, because for them personal failure is not an option.&amp;nbsp;&#xD;
This morning's event was as "Olympic" distance triathlon: that's a one mile, open water, ocean swim followed by 24.9 miles on the bike and ending with a 10-K run (6.2 miles). Ryan competed without the quality tools he has invested in, the tools he is used to and comfortable with. He swam without a wetsuit and competed on a rented bike, not one of the three competition bikes he owns. And, yet, he somehow managed a personal best and a trip to the top of the podium.&#xD;
There are technicians out there who owe themselves body and soul to one or all of the tool truck driver's that visit your shop once a week, every week. There are tech's who must have: can't live without, the "latest/greatest," just released, whatever it is that just came out. I know, I was one of them... And, there are others who always seem to get the job done; at times, with far less then 'the latest' or 'the greatest' whatever it is, because they are constantly investing in themselves - in their training and education: their experience, ingenuity and imagination.&amp;nbsp;&#xD;
Ideally, you are surrounded by warriors - by, champions - who share their desire and their commitment with you for the benefit of your clients - our clients - the motoring public. They willingly sacrifice their time, energy, effort and resources to maintain a level of personal excellence few who are unwilling to compete at that level will ever understand and in too many cases there is no reasonable, rational reason to drive that kind of performance.&amp;nbsp;&#xD;
It isn&amp;rsquo;t for the honor or the accolades. It certainly isn&amp;rsquo;t for the money. It isn&amp;rsquo;t even about the competition if you believe that competition has anything to do with anyone other than yourself.&amp;nbsp;&#xD;
It is all about knowing that you have brought and left everything you&amp;rsquo;ve got, everything you are capable of in the arena. It&amp;rsquo;s about satisfaction and personal best.&amp;nbsp;&#xD;
The best bike, the most aerodynamic helmet, the newest tool or the sharpest blade aren&amp;rsquo;t the weapons that make the warrior formidable enemy or a force to be reckoned with... Courage, heart and spirit are a true warriors weapons of choice!&#xD;
Find them in yourself. Perfect them in any and every way you can. Learn to use the wisely and often. Find your way to the top of the podium.</description>
      <content:encoded>Weapons and Warriors...&#xD;
There are few things more compelling than having a telephone ringtone splash ice water in your face in the middle of the night or the sound you&amp;rsquo;ve associated with your IM: Instant Messaging, shatter your reverie, rest or concentration. Both alert you to the possibility of something urgent going on somewhere in the universe: something you should probably be aware of.&amp;nbsp;&#xD;
This time it was the IM ringtone that dragged me away from Meet The Press this morning and the political railing swirling around the latest campaign gaff (Doesn't really matter who stepped on the landline or even which landline they stepped on does it?). It was our son and daughter-in-law letting us know that Ryan had just finished the race they had flown cross-country to compete in and that for the first time he had finished first in his age group: certainly, worth the interruption.&#xD;
You see, Ryan is a Triathlete... A three-time IronMan, actually. And, after watching him and the the hundreds (In some cases, thousands!) of other athletes who challenge their psyche and punish their bodies every time they compete, the simple act of finding the Finish Line is nothing less than spectacular!&amp;nbsp;&#xD;
[image]&#xD;
It is especially gratifying in Ryan's case because he is not a 'natural athlete.' Sure, he played soccer and tennis and a host of other organized sports while he was growing up. But, he was one of those kids who had to really work hard to make the team and then earn time on the field at the level he relentlessly pursued. In other words, through sheer force of will. Whatever he may have lacked in genetics, skill or natural ability he made up for in courage, heart and determination.&#xD;
Because the desire to compete... and, then succeed - please note: I purposely substituted&amp;nbsp; 'succeed' for 'win!' - was so strong, he has always managed to persevere and that kind of Warrior's Spirit has served him well over the years and made him an important part of every organization he has ever been a part of.&#xD;
There are a lot of parallels between what you and I do everyday and Ryan's success this morning, perhaps more then even I am aware of.&amp;nbsp;&#xD;
Champions - Warriors - will succeed when others fail not solely because they have the skill or the ability to win: but, because as, Harvey Mackay, so aptly put it, because &amp;ldquo;they have too much pride to lose.&amp;rdquo; Warriors will find a way because they don't stop looking when everyone else has. They will find a way because they never lose sight of what they are fighting for. They will find a way when unforeseen obstacles block the way or their tools or weapons fail them. They will find a way... Or, create a new way, because for them personal failure is not an option.&amp;nbsp;&#xD;
This morning's event was as "Olympic" distance triathlon: that's a one mile, open water, ocean swim followed by 24.9 miles on the bike and ending with a 10-K run (6.2 miles). Ryan competed without the quality tools he has invested in, the tools he is used to and comfortable with. He swam without a wetsuit and competed on a rented bike, not one of the three competition bikes he owns. And, yet, he somehow managed a personal best and a trip to the top of the podium.&#xD;
There are technicians out there who owe themselves body and soul to one or all of the tool truck driver's that visit your shop once a week, every week. There are tech's who must have: can't live without, the "latest/greatest," just released, whatever it is that just came out. I know, I was one of them... And, there are others who always seem to get the job done; at times, with far less then 'the latest' or 'the greatest' whatever it is, because they are constantly investing in themselves - in their training and education: their experience, ingenuity and imagination.&amp;nbsp;&#xD;
Ideally, you are surrounded by warriors - by, champions - who share their desire and their commitment with you for the benefit of your clients - our clients - the motoring public. They willingly sacrifice their time, energy, effort and resources to maintain a level of personal excellence few who are unwilling to compete at that level will ever understand and in too many cases there is no reasonable, rational reason to drive that kind of performance.&amp;nbsp;&#xD;
It isn&amp;rsquo;t for the honor or the accolades. It certainly isn&amp;rsquo;t for the money. It isn&amp;rsquo;t even about the competition if you believe that competition has anything to do with anyone other than yourself.&amp;nbsp;&#xD;
It is all about knowing that you have brought and left everything you&amp;rsquo;ve got, everything you are capable of in the arena. It&amp;rsquo;s about satisfaction and personal best.&amp;nbsp;&#xD;
The best bike, the most aerodynamic helmet, the newest tool or the sharpest blade aren&amp;rsquo;t the weapons that make the warrior formidable enemy or a force to be reckoned with... Courage, heart and spirit are a true warriors weapons of choice!&#xD;
Find them in yourself. Perfect them in any and every way you can. Learn to use the wisely and often. Find your way to the top of the podium.</content:encoded>
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      <pubDate>Sun, 23 Sep 2012 22:53:25 GMT</pubDate>
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        <media:description>Weapons and Warriors...&#xD;
There are few things more compelling than having a telephone ringtone splash ice water in your face in the middle of the night or the sound you&amp;rsquo;ve associated with your IM: Instant Messaging, shatter your reverie, rest or concentration. Both alert you to the possibility of something urgent going on somewhere in the universe: something you should probably be aware of.&amp;nbsp;&#xD;
This time it was the IM ringtone that dragged me away from Meet The Press this morning and the political railing swirling around the latest campaign gaff (Doesn't really matter who stepped on the landline or even which landline they stepped on does it?). It was our son and daughter-in-law letting us know that Ryan had just finished the race they had flown cross-country to compete in and that for the first time he had finished first in his age group: certainly, worth the interruption.&#xD;
You see, Ryan is a Triathlete... A three-time IronMan, actually. And, after watching him and the the hundreds (In some cases, thousands!) of other athletes who challenge their psyche and punish their bodies every time they compete, the simple act of finding the Finish Line is nothing less than spectacular!&amp;nbsp;&#xD;
[image]&#xD;
It is especially gratifying in Ryan's case because he is not a 'natural athlete.' Sure, he played soccer and tennis and a host of other organized sports while he was growing up. But, he was one of those kids who had to really work hard to make the team and then earn time on the field at the level he relentlessly pursued. In other words, through sheer force of will. Whatever he may have lacked in genetics, skill or natural ability he made up for in courage, heart and determination.&#xD;
Because the desire to compete... and, then succeed - please note: I purposely substituted&amp;nbsp; 'succeed' for 'win!' - was so strong, he has always managed to persevere and that kind of Warrior's Spirit has served him well over the years and made him an important part of every organization he has ever been a part of.&#xD;
There are a lot of parallels between what you and I do everyday and Ryan's success this morning, perhaps more then even I am aware of.&amp;nbsp;&#xD;
Champions - Warriors - will succeed when others fail not solely because they have the skill or the ability to win: but, because as, Harvey Mackay, so aptly put it, because &amp;ldquo;they have too much pride to lose.&amp;rdquo; Warriors will find a way because they don't stop looking when everyone else has. They will find a way because they never lose sight of what they are fighting for. They will find a way when unforeseen obstacles block the way or their tools or weapons fail them. They will find a way... Or, create a new way, because for them personal failure is not an option.&amp;nbsp;&#xD;
This morning's event was as "Olympic" distance triathlon: that's a one mile, open water, ocean swim followed by 24.9 miles on the bike and ending with a 10-K run (6.2 miles). Ryan competed without the quality tools he has invested in, the tools he is used to and comfortable with. He swam without a wetsuit and competed on a rented bike, not one of the three competition bikes he owns. And, yet, he somehow managed a personal best and a trip to the top of the podium.&#xD;
There are technicians out there who owe themselves body and soul to one or all of the tool truck driver's that visit your shop once a week, every week. There are tech's who must have: can't live without, the "latest/greatest," just released, whatever it is that just came out. I know, I was one of them... And, there are others who always seem to get the job done; at times, with far less then 'the latest' or 'the greatest' whatever it is, because they are constantly investing in themselves - in their training and education: their experience, ingenuity and imagination.&amp;nbsp;&#xD;
Ideally, you are surrounded by warriors - by, champions - who share their desire and their commitment with you for the benefit of your clients - our clients - the motoring public. They willingly sacrifice their time, energy, effort and resources to maintain a level of personal excellence few who are unwilling to compete at that level will ever understand and in too many cases there is no reasonable, rational reason to drive that kind of performance.&amp;nbsp;&#xD;
It isn&amp;rsquo;t for the honor or the accolades. It certainly isn&amp;rsquo;t for the money. It isn&amp;rsquo;t even about the competition if you believe that competition has anything to do with anyone other than yourself.&amp;nbsp;&#xD;
It is all about knowing that you have brought and left everything you&amp;rsquo;ve got, everything you are capable of in the arena. It&amp;rsquo;s about satisfaction and personal best.&amp;nbsp;&#xD;
The best bike, the most aerodynamic helmet, the newest tool or the sharpest blade aren&amp;rsquo;t the weapons that make the warrior formidable enemy or a force to be reckoned with... Courage, heart and spirit are a true warriors weapons of choice!&#xD;
Find them in yourself. Perfect them in any and every way you can. Learn to use the wisely and often. Find your way to the top of the podium.</media:description>
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      <title>Ryan and Hunter Kemper</title>
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      <description>Ryan Schneider &amp; Hunter Kemper, 4-time Olympian Triathlete, after the race.</description>
      <content:encoded>Ryan Schneider &amp; Hunter Kemper, 4-time Olympian Triathlete, after the race.</content:encoded>
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      <title>No Fun In The Fun House...</title>
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      <description>When I grow up I want to be the guy who runs the &amp;ldquo;Fun House!&amp;rdquo;&#xD;
[image]&#xD;
You know, the guy who gets to decide what is going to happen next: the guy who decides exactly what kind of gleefully unknown horror awaits you when you walk through the door.&#xD;
I want to be that guy for a host of reasons not the least of which is the fact that he actually knows what&amp;rsquo;s going to happen next and doesn&amp;rsquo;t have to creep across the next dark threshold or around the next shadowy corner without knowing!&#xD;
Me? I have to show up in order to find out; and, realistically, there are too many times what&amp;rsquo;s waiting for me down that dark corridor isn&amp;rsquo;t something I would have chosen to experience for myself had I the choice. After all, how many of you would actually choose to come in on a Monday morning just to learn that your personal workstation had committed suicide over the weekend: committed suicide without warning and without leaving a note!&#xD;
How many of you would enjoy something like that on the first Monday after a long-time employee had just left: the same Monday a new employee was first coming on board?&#xD;
What happens to all the work you&amp;rsquo;ve done preparing for that new employee&amp;rsquo;s arrival? What about the plan you&amp;rsquo;ve spent the last two weeks working on? What about orientation, acculturation, integration?&#xD;
Gone, just like your courage, the first time that bigger than life Jack-in-the-Box exploded in your face!&#xD;
[image]&#xD;
You can just see the smirk on that guy&amp;rsquo;s face&amp;hellip; the guy in charge, the guy who runs the place; as he runs down his list: Planning: shattered! Check&amp;hellip; Courage: evaporated! Check&amp;hellip; Agenda: lost! Check&amp;hellip; Resolve: the resolve to do what?&#xD;
While you&amp;rsquo;re trapped inside the Fun House, lost in the maze, all you really want to do is get out! All you really want is to be free!&#xD;
The hell with getting back on track&amp;hellip; Being back on track just means heading for another tunnel!&#xD;
Nevertheless, I spent all day creating &amp;ldquo;work-a-round&amp;rsquo;s.&amp;rdquo; I went home and brought the PC notebook I keep there back to the shop to supplement the workstation that was still &amp;lsquo;live,&amp;rsquo; only to find out it wouldn&amp;rsquo;t do the things I needed it to do because it didn&amp;rsquo;t have enough RAM!&#xD;
Creativity: insufficient! Check!&#xD;
I downloaded the software that allows us to send checks directly to the bank into that other machine and spent an hour crawling around under the counter as I moved power chords and USB cables from one workstation to the other. I upgraded software, downloaded programs, moved information, got the appropriate drivers installed and finally put the whole thing together&amp;hellip; Looked up and realized the clock&amp;rsquo;s little hand had found the three and its big hand had discovered the twelve!&#xD;
Eight-and-a-half hours later and my &amp;lsquo;alternative&amp;rsquo; workstation was finally &amp;ldquo;operational.&amp;rdquo;&#xD;
It was finally my turn! Workstation: up and running! Check&amp;hellip;&#xD;
I don&amp;rsquo;t really know how to score a day like today: Fun House Manager: 1/Shop Owner: 1? Is it really a draw when the guy who runs the Fun House throws everything he has at you and you&amp;rsquo;re fully operational before the day is over? How could that possibly be considered a tie?&#xD;
Cars in the driveway when we arrived: diagnosed and completed! Check&amp;hellip;&#xD;
[image]&#xD;
Distractions: overcome! Check&amp;hellip;&#xD;
Sure&amp;hellip; I was all over the place trying to make things work! But, as far as I can tell, those responsibilities are buried somewhere deep within the Job Description.&#xD;
Whether they are there or not, I guess I&amp;rsquo;m qualified because I got it done: I made it happen. And, as long as we&amp;rsquo;re on the subject of making things happen, Frank did his part in moving things along too. The techs did theirs and got the work out. So, whatever today was, it was anything but a tie. In fact, I think it was a victory and a decisive one!&#xD;
And, while there may not have been a whole lot of fun in the Fun House this morning, I was able to replace at least some of the fun that should or could have been there with at least a modicum of satisfaction! And, for a change, the guy who runs the House got to go home frustrated while I went home secure in the knowledge that no matter how creative that guy may get, I&amp;rsquo;ve acquired just enough courage, stamina and experience to keep the game alive just a little bit longer: long enough to have a little fun and the satisfaction of winning at least one round.</description>
      <content:encoded>When I grow up I want to be the guy who runs the &amp;ldquo;Fun House!&amp;rdquo;&#xD;
[image]&#xD;
You know, the guy who gets to decide what is going to happen next: the guy who decides exactly what kind of gleefully unknown horror awaits you when you walk through the door.&#xD;
I want to be that guy for a host of reasons not the least of which is the fact that he actually knows what&amp;rsquo;s going to happen next and doesn&amp;rsquo;t have to creep across the next dark threshold or around the next shadowy corner without knowing!&#xD;
Me? I have to show up in order to find out; and, realistically, there are too many times what&amp;rsquo;s waiting for me down that dark corridor isn&amp;rsquo;t something I would have chosen to experience for myself had I the choice. After all, how many of you would actually choose to come in on a Monday morning just to learn that your personal workstation had committed suicide over the weekend: committed suicide without warning and without leaving a note!&#xD;
How many of you would enjoy something like that on the first Monday after a long-time employee had just left: the same Monday a new employee was first coming on board?&#xD;
What happens to all the work you&amp;rsquo;ve done preparing for that new employee&amp;rsquo;s arrival? What about the plan you&amp;rsquo;ve spent the last two weeks working on? What about orientation, acculturation, integration?&#xD;
Gone, just like your courage, the first time that bigger than life Jack-in-the-Box exploded in your face!&#xD;
[image]&#xD;
You can just see the smirk on that guy&amp;rsquo;s face&amp;hellip; the guy in charge, the guy who runs the place; as he runs down his list: Planning: shattered! Check&amp;hellip; Courage: evaporated! Check&amp;hellip; Agenda: lost! Check&amp;hellip; Resolve: the resolve to do what?&#xD;
While you&amp;rsquo;re trapped inside the Fun House, lost in the maze, all you really want to do is get out! All you really want is to be free!&#xD;
The hell with getting back on track&amp;hellip; Being back on track just means heading for another tunnel!&#xD;
Nevertheless, I spent all day creating &amp;ldquo;work-a-round&amp;rsquo;s.&amp;rdquo; I went home and brought the PC notebook I keep there back to the shop to supplement the workstation that was still &amp;lsquo;live,&amp;rsquo; only to find out it wouldn&amp;rsquo;t do the things I needed it to do because it didn&amp;rsquo;t have enough RAM!&#xD;
Creativity: insufficient! Check!&#xD;
I downloaded the software that allows us to send checks directly to the bank into that other machine and spent an hour crawling around under the counter as I moved power chords and USB cables from one workstation to the other. I upgraded software, downloaded programs, moved information, got the appropriate drivers installed and finally put the whole thing together&amp;hellip; Looked up and realized the clock&amp;rsquo;s little hand had found the three and its big hand had discovered the twelve!&#xD;
Eight-and-a-half hours later and my &amp;lsquo;alternative&amp;rsquo; workstation was finally &amp;ldquo;operational.&amp;rdquo;&#xD;
It was finally my turn! Workstation: up and running! Check&amp;hellip;&#xD;
I don&amp;rsquo;t really know how to score a day like today: Fun House Manager: 1/Shop Owner: 1? Is it really a draw when the guy who runs the Fun House throws everything he has at you and you&amp;rsquo;re fully operational before the day is over? How could that possibly be considered a tie?&#xD;
Cars in the driveway when we arrived: diagnosed and completed! Check&amp;hellip;&#xD;
[image]&#xD;
Distractions: overcome! Check&amp;hellip;&#xD;
Sure&amp;hellip; I was all over the place trying to make things work! But, as far as I can tell, those responsibilities are buried somewhere deep within the Job Description.&#xD;
Whether they are there or not, I guess I&amp;rsquo;m qualified because I got it done: I made it happen. And, as long as we&amp;rsquo;re on the subject of making things happen, Frank did his part in moving things along too. The techs did theirs and got the work out. So, whatever today was, it was anything but a tie. In fact, I think it was a victory and a decisive one!&#xD;
And, while there may not have been a whole lot of fun in the Fun House this morning, I was able to replace at least some of the fun that should or could have been there with at least a modicum of satisfaction! And, for a change, the guy who runs the House got to go home frustrated while I went home secure in the knowledge that no matter how creative that guy may get, I&amp;rsquo;ve acquired just enough courage, stamina and experience to keep the game alive just a little bit longer: long enough to have a little fun and the satisfaction of winning at least one round.</content:encoded>
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      <pubDate>Wed, 19 Sep 2012 04:26:14 GMT</pubDate>
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        <media:description>When I grow up I want to be the guy who runs the &amp;ldquo;Fun House!&amp;rdquo;&#xD;
[image]&#xD;
You know, the guy who gets to decide what is going to happen next: the guy who decides exactly what kind of gleefully unknown horror awaits you when you walk through the door.&#xD;
I want to be that guy for a host of reasons not the least of which is the fact that he actually knows what&amp;rsquo;s going to happen next and doesn&amp;rsquo;t have to creep across the next dark threshold or around the next shadowy corner without knowing!&#xD;
Me? I have to show up in order to find out; and, realistically, there are too many times what&amp;rsquo;s waiting for me down that dark corridor isn&amp;rsquo;t something I would have chosen to experience for myself had I the choice. After all, how many of you would actually choose to come in on a Monday morning just to learn that your personal workstation had committed suicide over the weekend: committed suicide without warning and without leaving a note!&#xD;
How many of you would enjoy something like that on the first Monday after a long-time employee had just left: the same Monday a new employee was first coming on board?&#xD;
What happens to all the work you&amp;rsquo;ve done preparing for that new employee&amp;rsquo;s arrival? What about the plan you&amp;rsquo;ve spent the last two weeks working on? What about orientation, acculturation, integration?&#xD;
Gone, just like your courage, the first time that bigger than life Jack-in-the-Box exploded in your face!&#xD;
[image]&#xD;
You can just see the smirk on that guy&amp;rsquo;s face&amp;hellip; the guy in charge, the guy who runs the place; as he runs down his list: Planning: shattered! Check&amp;hellip; Courage: evaporated! Check&amp;hellip; Agenda: lost! Check&amp;hellip; Resolve: the resolve to do what?&#xD;
While you&amp;rsquo;re trapped inside the Fun House, lost in the maze, all you really want to do is get out! All you really want is to be free!&#xD;
The hell with getting back on track&amp;hellip; Being back on track just means heading for another tunnel!&#xD;
Nevertheless, I spent all day creating &amp;ldquo;work-a-round&amp;rsquo;s.&amp;rdquo; I went home and brought the PC notebook I keep there back to the shop to supplement the workstation that was still &amp;lsquo;live,&amp;rsquo; only to find out it wouldn&amp;rsquo;t do the things I needed it to do because it didn&amp;rsquo;t have enough RAM!&#xD;
Creativity: insufficient! Check!&#xD;
I downloaded the software that allows us to send checks directly to the bank into that other machine and spent an hour crawling around under the counter as I moved power chords and USB cables from one workstation to the other. I upgraded software, downloaded programs, moved information, got the appropriate drivers installed and finally put the whole thing together&amp;hellip; Looked up and realized the clock&amp;rsquo;s little hand had found the three and its big hand had discovered the twelve!&#xD;
Eight-and-a-half hours later and my &amp;lsquo;alternative&amp;rsquo; workstation was finally &amp;ldquo;operational.&amp;rdquo;&#xD;
It was finally my turn! Workstation: up and running! Check&amp;hellip;&#xD;
I don&amp;rsquo;t really know how to score a day like today: Fun House Manager: 1/Shop Owner: 1? Is it really a draw when the guy who runs the Fun House throws everything he has at you and you&amp;rsquo;re fully operational before the day is over? How could that possibly be considered a tie?&#xD;
Cars in the driveway when we arrived: diagnosed and completed! Check&amp;hellip;&#xD;
[image]&#xD;
Distractions: overcome! Check&amp;hellip;&#xD;
Sure&amp;hellip; I was all over the place trying to make things work! But, as far as I can tell, those responsibilities are buried somewhere deep within the Job Description.&#xD;
Whether they are there or not, I guess I&amp;rsquo;m qualified because I got it done: I made it happen. And, as long as we&amp;rsquo;re on the subject of making things happen, Frank did his part in moving things along too. The techs did theirs and got the work out. So, whatever today was, it was anything but a tie. In fact, I think it was a victory and a decisive one!&#xD;
And, while there may not have been a whole lot of fun in the Fun House this morning, I was able to replace at least some of the fun that should or could have been there with at least a modicum of satisfaction! And, for a change, the guy who runs the House got to go home frustrated while I went home secure in the knowledge that no matter how creative that guy may get, I&amp;rsquo;ve acquired just enough courage, stamina and experience to keep the game alive just a little bit longer: long enough to have a little fun and the satisfaction of winning at least one round.</media:description>
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